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Home My WebLink About2016.12.20_OPWA AgendaPUBLIC NOTICE OF THE MEETING OF THE OWASSO PUBLIC WORKS AUTHORITY Council Chambers, Old Central Building 109 N Birch, Owasso, OK 74055 Regular Meeting Tuesday, December 20, 2016 - 6:30 pm �Gt 1. Call to Order Chair Lyndell Dunn Joel J 2. Roll Call 3. Consideration and appropriate action relating to a request for approval of the Consent Agenda. (All matters listed under "Consent" are considered by the Trustees to be routine and will be enacted by one motion. Any Trustee may, however, remove an item from the Consent Agenda by request. A motion to adopt the Consent Agenda is non - debatable.) A. Approve minutes: • December 6, 2016, Regular Meeting • December 13, 2016, Regular Meeting B. Approve claims 4. Consideration and appropriate action relating to items removed from the Consent Agenda 5. Report from OPWA Manager 6. Report from OPWA Attorney 7. Official Notices to Authority (documents for acknowledgment or information only, no discussion or action will be taken) Payroll Payment Report for Pay Period Ending Date 12/10/16 Monthly Budget Status Report - November 2016 Red Flag Rule Identity Theft Prevention Program - Annual Report dated November 2016 8. New Business (New Business is any item of business which could not have been foreseen at the time of posting of the agenda) 9. Adjournment Notice of Public Meeting filed in the office of the City Clerk and the Agenda posted at City Hall, 200 S Main St, at 6:00 pm on Friday, December 16, 2016. Sherry Bishop' City Clerk �� OWASSO PUBLIC WORKS AUTHORITY MINUTES OF REGULAR MEETING Tuesday, December 6, 2016 The Owasso Public Works Authority met in regular session on Tuesday, December 6, 2016, in the Council Chambers at Old Central, 109 N Birch, Owasso, Oklahoma per the Notice of Public Meeting and Agenda filed in the office of the City Clerk and posted at City Hall, 200 S Main St, at 6:00 pm on Friday, December 2, 2016. 1. Call to Order Chair Lyndell Dunn called the meeting to order at 7:52 pm. 2. Roll Call Present Absent Chair - Lyndell Dunn None Vice -Chair - Chris Kelley Trustee - Doug Bonebrake Trustee - Bill Bush Trustee -Jeri Moberly A quorum was declared present. Staff: Authority Manager - Warren Lehr Authority Attorney - Julie Lombardi 3. Consideration and appropriate action relating to a request for approval of the Consent Agenda. (All matt ers listed under "Consent" are considered by the Trustees to be routine and will be enacted by one motion. Any Trustee may, however, remove an item from the Consent Agenda by request. A motion to adopt the Consent Agenda is non - debatable.) A. Approve minutes: • November 15, 2016, Regular Meeting B. Approve claims Mr. Bush moved, seconded by Dr. Kelley to approve the Consent Agenda with claims totaling $498,069.98. YEA: Bonebrake, Bush, Kelley, Moberly, Dunn NAY: None Motion carried: 5 -0 4. Consideration and appropriate action relating to items removed from the Consent Agenda None 5. Report from OPWA Manager None 6. Report from OPWA Attorney None 7. Official Notices to Authority (documents for acknowledgment or information only, no discussion or action will be taken) Payroll Payment Reports - Pay Period Ending Dates 1 1 /12/16 and 11 /26/16 OPWA December 6, 2016 Page 2 8. New Business (New Business is any item of business which could not have been foreseen at the time of posting of the agenda) None 9. Adjournment Ms. Moberly moved, seconded by Mr. Bonebrake to adjourn the meeting. YEA: Bonebrake, Bush, Kelley, Moberly, Dunn NAY: None Motion carried 5 -0 and the meeting adjourned at 7:53 pm. Lyndell Dunn, Chair Lisa Wilson, Minute Clerk OWASSO CITY COUNCIL, OPWA & OPGA MINUTES OF JOINT REGULAR MEETING Tuesday, December 13, 2016 The Owasso City Council, Owasso Public Works Authority, and Owasso Public Golf Authority met in a joint regular meeting on Tuesday, December 13, 2016, in the Council Chambers at Old Central, 109 N Birch Street, Owasso, Oklahoma per the Notice of Public Meeting and Agenda filed in the office of the City Clerk and posted at City Hall, 200 S Main, at 6:00 pm on Friday, December 9, 2016. 1. Call to Order Mayor /Chair Lyndell Dunn called the meeting to order at 6:00 pm. Present Absent Mayor /Chair - Lyndell Dunn None Vice - Mayor /Vice- Chair -Chris Kelley Councilor /Trustee - Doug Bonebrake Councilor /Trustee - Bill Bush Councilor/Trustee -Jeri Moberly A quorum was declared present. 2. Discussion relating to the proposed Owasso Redbud District Project Plan and Increment District No. 1 Bronce Stephenson and Emily Pomeroy, Center for Economic Development Law presented the item and discussion was held. It was further explained that the second public hearing would be held on December 20, 2016 followed by an item on the Council agenda for consideration and action of an Ordinance, to include an emergency clause. 3. Presentation and discussion relating to the Annual Audit for fiscal year ended June 30, 2016 and report from the Audit Committee Chair, John Manning Linda Jones presented the item and introduced Guy Nightingale, Audit Committee member and Ron Conner, C.P.A. and Jake Winkler, C.P.A. of RSM US, LLP (formerly McGladrey). Mr. Nightingale presented the Audit Committee Report for Mr. Manning. Ron Conner presented the annual audit and financial statements. Discussion was held. It was further explained that the December 20, 2016 Official Notices agenda item would include the Comprehensive Annual Financial Report for Fiscal Year Ending June 30, 2016. 4. Presentation and discussion relating to the Festival Park design Larry Langford presented the item and introduced GH2 Architects. Discussion was held. It was further explained that an item would be placed on the January work session for additional discussion. 5. Discussion relating to Community Development items A. Final Plat- Glover Owasso (10505 N Owasso Expressway) B. Final Plat- Life Point Church (10857 E 116 St N) Bronce Stephenson presented the items 5A and 513 and discussion was held. It was further explained that both items would be placed on the December 20, 2016 Council agenda for consideration and action. 6. Discussion relating to Second Amended E -911 Interlocal Agreement Sherry Bishop presented the item and discussion was held. It was further explained that an item would be placed on the December 20, 2016 Council consent agenda for consideration and action. Owasso City Council, OPWA & OPGA December 13, 2016 Page 2 7. Discussion relating to Board & Committee vacancies Juliann Stevens presented the item and discussion was held. Mayor Dunn requested input from the Council regarding possible appointments to the Capital Improvements Committee and Planning Commission. It was further explained that an item would be placed on the December 20, 2016 Council agenda for consideration and action. 8. Discussion relating to City Manager items Warren Lehr • Monthly sales tax report • City Manager report Linda Jones presented the monthly sales tax report and discussion was held. Mr. Lehr reported on the City's annual Christmas Parade; the City Council filings for Ward 3 and Ward 4; and that the December 20, 2016 Official Notices agenda item will include the Red Flag Rule Identity Theft Prevention Program - Annual Report dated November 2016. 9. City Council/Trustee comments and inquiries Mayor Dunn reported on upcoming legislative initiatives discussed during the December INCOG Board meeting. Councilor Bonebrake inquired about the city's plan of action should the sales tax collections continue not to meet budget projections. 10. Adjournment The meeting adjourned at 8:07 pm. Juliann M. Stevens, Deputy City Clerk Claims List 12/20/2016 Budget Unit Title Vendor Name Payable Description Payment Amount OPWA ADMINISTRATION AEP IPSO ELECTRIC USE 844.68 ONEOK, INC OKLAHOMA NATURAL GAS NATURAL GAS USAGE 545.20 AT &T CONSOLIDATED PHONE BILL 153.04 UNIFIRST HOLDINGS LP UNIFORM CLEANING 33.47 UNIFIRST HOLDINGS LP UNIFORM CLEANING 31.07 CITY GARAGE LABOR /OVERHEAD - DEC, 201 170.33 CINTAS CORPORATION SERVICE PW FIRSTAID CAB[ 160.04 RICH & CARTMILL, INC NOTARY BOND 30.00 AMERICAN PUBLIC WORKS ASSOCIATION MEMBERSHIP RENEWAL - ROGE 190.00 BLUE ENERGY FUELS, LLC CNG FUEL PURCH - DEC, 201 53.19 UNITED STATES CELLULAR CORPORATION PW CELL PHONES 39.92 JPMORGAN CHASE BANK SAMSCLUB- SUPPLIES 20.65 AT &T LONG DISTANCE PHONE BILL 4.24 JPMORGAN CHASE BANK SHOE CARNIVAL -BOOTS 117.47 TOTAL OPWA ADMINISTRATION 2,393.30 UTILITY BILLING TODD C. KIMBALL METER READER 584.55 TYRONE EUGENE DINKINS METER READER 267.60 TECHNICAL PROGRAMMING SERVICES INC BILLING SERVICES 2,535.32 TODD C. KIMBALL METER READER 850.95 TOTAL UTILITY BILLING 4,238.42 WATER AEP /PSO ELECTRIC USE 418.63 UNIFIRST HOLDINGS LP UNIFORM CLEANING 50.65 UNIFIRST HOLDINGS LP UNIFORM CLEANING 23.77 JPMORGAN CHASE BANK ATWOOD- WINTERWEAR 94.99 CITY OF TULSA DEPT OF FINANCE LAB SERVICES FOR NOV -2016 420.00 FLEETCOR TECHNOLOGIES FUELMAN EXP - NOV, 2016 725.62 CITY GARAGE LABOR/OVERHEAD - DEC, 201 1,986.41 CITY GARAGE VEHICLE PARTS PURCH - NOV 418.56 CITY OF TULSA DEPT OF FINANCE LAB SERVICES 500.00 UNIFIRST HOLDINGS LP UNIFORM CLEANING 50.65 JPMORGAN CHASE BANK LOWES -LEAK REPAIR PARTS 35.49 JPMORGAN CHASE BANK LOWES -LEAK REPAIR PART 27.44 JPMORGAN CHASE BANK LOWES -WATER LINE PARTS 18.38 JPMORGAN CHASE BANK SHOE CARNIVAL -BOOTS 182.47 JPMORGAN CHASE BANK LOWES -PVC FITTINGS 15.21 JPMORGAN CHASE BANK ACCURATE ENV - SAMPLES 745.00 CITY OF TULSA UTILITIES WATER 84,379.23 CITY OF TULSA UTILITIES WATER 147,549.94 VERDIGRIS VALLEY ELECTRIC COOP WATER CONTROL ELECTRIC 30.70 JPMORGAN CHASE BANK HD SPLY -METER CANS 1,552.00 JPMORGAN CHASE BANK HD SPLY - RESETTERS 814.40 BLUE ENERGY FUELS, LLC CNG FUEL PURCH - DEC, 201 60.96 Page 1 Claims List 12/20/2016 Budget Unit Title Vendor Name Payable Description IPaymentAmount TOTAL WATER 240,100.50 WASTEWATER TREATMENT JPMORGAN CHASE BANK OREILLY -TIRE VALVE EXT 32.68 JPMORGAN CHASE BANK LOWES -HOOKS 105.11 JPMORGAN CHASE BANK BUMP28UMP - GASKET MATERIAL 13.26 JPMORGAN CHASE BANK HACH -PROBE BUFFER 120.79 JPMORGAN CHASE BANK HACH - AMMONIA TESTING 216.34 JPMORGAN CHASE BANK HACH - AMMONIA TESTING 58.92 JPMORGAN CHASE BANK REASORS- SUPPLIES 3.19 JPMORGAN CHASE BANK TULCO OILS- HYDRAULIC OIL 181.20 AT &T LONG DISTANCE PHONE BILL 2.55 JPMORGAN CHASE BANK BUMP28UMP - GASKET MATERIAL 12.75 JPMORGAN CHASE BANK GRAINGER - NUTS /BOLTS 21.71 JPMORGAN CHASE BANK GRAINGER - COUPLING 22.78 JPMORGAN CHASE BANK LOWES -LEAK REPAIR PART 2.49 JPMORGAN CHASE BANK AQUAFIX -MICRO ORG SCOPE 350.00 JPMORGAN CHASE BANK AMERIFLEX- HYDRAULIC HOSE 34.90 UNIFIRST HOLDINGS LP UNIFORM CLEANING 68.31 UNIFIRST HOLDINGS LP UNIFORM CLEANING 56.91 CITY GARAGE VEHICLE PARTS PURCH - NOV 1,024.77 CITY GARAGE LABOR/OVERHEAD - DEC, 201 907.66 FLEETCOR TECHNOLOGIES FUELMAN EXP - NOV, 2016 617.86 JPMORGAN CHASE BANK OREILLY- RETURN -32.68 SCHREIBER, LLC PARTS - HEADWORKS REPAIR 581.50 JAMES A. OZBUN NEW MOTOR 298.00 JAMES A. OZBU N LASER ALIGNMENT FOR W WTP 270.00 VERIZON WIRELESS WIRELESS CONNECTION 80.02 AT &T CONSOLIDATED PHONE BILL 67.22 UNIFIRST HOLDINGS LP UNIFORM CLEANING 23.77 AEP IPSO ELECTRIC USE 24,567.21 JPMORGAN CHASE BANK LOWES- BRUSHES /EXT POLE 265.78 JPMORGAN CHASE BANK GELLCO - SAFETY BOOTS 152.99 JPMORGAN CHASE BANK LOWES -ELEC RECEPS 10.96 JPMORGAN CHASE BANK LOWES -TOOL REPAIR 17.54 GARDNER DENVER IDITCH BLOWER - 1126937 33,605.00 TOTAL WASTEWATER TREATMENT 63,761.49 WASTEWATER COLLECTION: ONEOK, INC OKLAHOMA NATURAL GAS NATURAL GAS USAGE 181.04 JPMORGAN CHASE BANK ATWOOD- SUPPLIES 16.99 AEP /PSO ELECTRIC USE 4,317.37 UNIFIRST HOLDINGS LP UNIFORM CLEANING 23.77 VERIZON WIRELESS WIRELESS CONNECTION 80.02 FLEETCOR TECHNOLOGIES FUELMAN EXP - NOV, 2016 134.26 CITY GARAGE LABOR /OVERHEAD - DEC, 201 1,250.25 Page 2 Claims List Budget Unit Title Vendor Name Payable Description Payment Amount WASTEWATER COLLECTION; CITY GARAGE VEHICLE PARTS PURCH- NOV 290.36 UNIFIRST HOLDINGS LP UNIFORM CLEANING 42.08 FERGUSON BUSINESS FORMS, LLC MANIFEST BOOKS 1,589.68 UNIFIRST HOLDINGS LP UNIFORM CLEANING 42.08 JPMORGAN CHASE BANK HARBOR FREIGHT - MATERIALS 224.99 JPMORGAN CHASE BANK FASTENAL- JETTER PARTS 20.91 JPMORGAN CHASE BANK LOWES- REPAIR PARTS 37.71 VERDIGRIS VALLEY ELECTRIC COOP COFFEE CREEK ELECTRIC 499.12 JPMORGAN CHASE BANK HD SPLY- LOCATE MATERIAL 42.30 JPMORGAN CHASE BANK BROWN FARMS-SOD 190.00 VERDIGRIS VALLEY ELECTRIC COOP GARRETT CREEK ELECTRIC 161.65 VERDIGRIS VALLEY ELECTRIC COOP GARRETT CREEK ELECTRIC 220.93 JPMORGAN CHASE BANK JOHNSTONE- MIRRORILIGHT 14.73 JPMORGAN CHASE BANK CRETEX -TOOLS 250.00 JPMORGAN CHASE BANK CRETEX- MANHOLE PARTS 2,630.96 BLUE ENERGY FUELS, LLC ICING FUEL PURCH - DEC, 201 134.55 TOTAL WASTEWATER COLLECTIONS 12,395.75 REFUSE COLLECTIONS BLUE ENERGY FUELS, LLC CNG FUEL PURCH - DEC, 201 1,446.93 UNITED STATES CELLULAR CORPORATION PW CELL PHONES 41.73 JPMORGAN CHASE BANK FLEETPRIDE -DRYER CARTRIDG 137.36 JPMORGAN CHASE BANK BUMP2BUMP- REPAIR PARTS 12.37 JPMORGAN CHASE BANK BUMP2BUMP -TOOLS 33.81 JPMORGAN CHASE BANK BUMP2BUMP -RING TERMINAL 3.59 JPMORGAN CHASE BANK BUMP2BUMP- TERMINAL 1.65 JPMORGAN CHASE BANK BUMP2BUMP -HEX KEY SET .8.50 JPMORGAN CHASE BANK FASTENAL - NITRILE GLOVES 4.52 JPMORGAN CHASE BANK FASTENAL- GRABBER REPAIR 12.15 JPMORGAN CHASE BANK GRAINGER -LIMIT SWITCH 65.84 JPMORGAN CHASE BANK CUMMINS -FULL SERVICE 1,045.52 JPMORGAN CHASE BANK CUMMINS - SERVICE 1,149.18 JPMORGAN CHASE BANK CUMMINS- SERVICE 1,018.80 JPMORGAN CHASE BANK AUTOZONE- SUPPLIES 16.66 JPMORGAN CHASE BANK BUMP26UMP- ANTIFREEZE 25.55 JPMORGAN CHASE BANK BUMP28UMP - ANTIFREEZE - 54.00 JPMORGAN CHASE BANK BUMP28UMP - BATTERIES 177.00 JPMORGAN CHASE BANK BUMP28UMP - DIESEL 911 22.98 JPMORGAN CHASE BANK BUMP26UMP- HOSE /CLAMPS 24.23 UNIFIRST HOLDINGS LP UNIFORM CLEANING 33.50 CITY GARAGE VEHICLE PARTS PURCH - NOV 2,450.37 CITY GARAGE LABOR /OVERHEAD - DEC, 201 4,179.08 FLEETCOR TECHNOLOGIES FUELMAN EXP - NOV, 2016 2,647.08 JPMORGAN CHASE BANK FASTENAL -TAX CREDIT -0.52 FLEETPRIDE, INC BRAKE DRUM, CHAMBER 185.39 Page 3 Claims List 12/20/2016 Budget Unit Title Vendor Name Payable Description Payment Amount REFUSE COLLECTIONS... JPMORGAN CHASE BANK BUMP28UMP -FUSE 197 AT &T CONSOLIDATED PHONE BILL 11.20 UNIFIRST HOLDINGS LP UNIFORM CLEANING 23.77 UNIFIRST HOLDINGS LP UNIFORM CLEANING 33.50 JPMORGAN CHASE BANK GELLCO- SAFETY BOOTS 116.99 JPMORGAN CHASE BANK LOWES -RV ANTIFREEZE 14.94 COVANTA LANCASTER, INC REFUSE TIPPING FEES 5,747.49 TOTAL REFUSE COLLECTIONS 20,749.13'', RECYCLE CENTER JPMORGAN CHASE BANK WASTE MGMT- TIPPING FEE 1,074.87 AEP IPSO ELECTRIC USE 71.72 UNIFIRST HOLDINGS LP UNIFORM CLEANING 13.24 UNIFIRST HOLDINGS LP UNIFORM CLEANING 23.77 UNIFIRST HOLDINGS LP UNIFORM CLEANING 13.24 AT &T CONSOLIDATED PHONE BILL 11.20 OSI ENVIRONMENTAL INC OIL & ANTIFREEZE COLLECTI 125.00 CITY GARAGE LABORIOVERHEAD - DEC, 201 351.50 CITY GARAGE IVEHICLE PARTS PURCH - NOV 1 24415 TOTAL RECYCLE CENTER 1,928.69. 345,567.2 FUND GRAND TOTAL OPWA STF DEBT SERVICE WAL -MART STORES, INC. DEVELOPMENT AGREEMENT 839,322.00 TOTAL OPWA STF DEBT SERVICE 839,322.00 839,322.0 FUND GRAND TOTAL OPWA GRAND TOTAL $1,184,889.28 Page 4 Department OPWA Administration Utility Billing Water Wastewater Wastewater Collection Refuse Recycle Center OWASSO PUBLIC WORKS AUTHORITY PAYROLL PAYMENT REPORT PAY PERIOD ENDING DATE 12/10/16 Payroll Expenses Total Expenses 10,878.75 5,621.08 15,878.72 14,422.92 9,631.13 12,147.66 2,182.40 16,067.88 10,690.60 26,151.56 24,149.45 15,204.80 19,406.68 3,393.69 FUND TOTAL 70,762.66 115,064.66 OWASSO PUBLIC WORKS AUTHORITY - OPERATING FUND FISCAL YEAR 2016 -2017 Budgetary Basis Statement of Revenues & Expenses As of November 30, 2016 OPERATING REVENUES: Water Wastewater Refuse & recycle Other Utility fees TOTAL OPERATING REVENUES OPERATING EXPENSES: OPWA administration Utility Billing Water Wastewater Refuse & Recycle Debt payments TOTAL OPERATING EXPENSES OPERATING REVENUES OVER EXPENSES NONOPERATING REVENUES (EXPENSES) Interest Other revenues Transfers in Transfers out TOTAL TRANSFERS MONTH YEAR PERCENT TO -DATE TO -DATE BUDGET OF BUDGET $ 525,318 $ 2,922,411 $ 5,759,000 50.75% 416,928 1,800,380 4,214,500 42.72% 175,296 846,751 1,969,325 43.00% 20,120 105,828 262,925 40.25% 1,137,663 5,675,371 12,205,750 46.50% $ (199,916) $ (398,921) $ (830,833) 48.01% (36,458) (175,593) (462,666) 37.95% (315,967) (1,975,275) (4,229,845) 46.70% (145,007) (664,263) (2,213,202) 30.01% (84,487) (400,416) (1,895,111) 21.13% (429,632) (1,405,878) (3,268,222) 43.02% (1,211,467) (5,020,345) (12,899,879) 38.92% (73,804) 655,026 (694,129) $ 1,811 $ 4,239 $ 20,000 21.20% 1,559 5,663 12,275 46.14% 169,966 294,966 424,047 69.56% - - (20,902,000) 0.00% 173,336 304,868 (20,445,678) LONG -TERM DEBT PROCEEDS AND EXPENDITURES Proceeds of long -term debt $ 363,000 $ 959,774 $ 21,890,988 Expenditures of long -term debt (363,000) (959,774) (988,000) TOTAL LONG -TERM DEBT PROCEEDS AND EXPENDITURES - - 20,902,988 NET INCOME (LOSS) ENCUMBRANCES OUTSTANDING WORKING CAPITAL - Beginning Balance WORKING CAPITAL- Ending Balance $ 99,532 $ 959,894 $ (236,819) $ (605,917) 1,418,075 1,032,986 $ 1,772,052 $ 796,167 sd The City Wit out Limits. TO: Council and Trustees City Of Owasso, OPWA and OPGA FROM: Linda Jones Finance Director SUBJECT: Annual Report - Red Flag Rule Identity Theft Prevention DATE: December 16, 2016 BACKGROUND: On January 1, 2008, congressional legislation regarding The Red Flag Rule went into effect requiring all public utilities and all governmental agencies to have an identity theft plan in place by May 1, 2009. In compliance with the new legislation, the City of Owasso, the Owasso Public Works Authority, and the Owasso Public Golf Authority adopted Resolution No. 2009 -03 outlining the identity theft prevention program which includes the following: Procedures to identify patterns, practices, and specific forms of activity that indicate the possible existence of identity theft. Semi - annual performance of a risk assessment of all internal operations where identity theft is possible. Periodic revision of the program to reflect changes in risk. Program administration requires: • Governing Body to approve the written identity theft prevention program. • Governing Body to designate a senior manager to oversee the implementation and administration of the program. • Staff to receive formal training on the implementation of the program. Ongoing Requirements: • Complete a periodic review of the Program's operations. • Conduct an Incident Review of all Red Rag events that occurred during the last 6 months to include actions taken to limit customer exposure and any preventive measures put in place. • Write an Annual Report to the Governing Body to report findings and actions taken during the year. ACTION: This is the annual report and no action is needed. ATTACHMENT: Red Flag Annual Review dated November 2016 Red Flag Policy Annual Report November 30, 2016 BACKGROUND: Identity theft is a serious problem in the United States. To combat the problem, as part of the Fair and Accurate Credit Transactions Act of 2003 (the FACT Act), the Federal Trade Commission and several other federal agencies have issued rules requiring creditors (including municipalities under certain circumstances) to develop, adopt and implement written Identity Theft Prevention Programs. The Programs were required to be in place by May 1, 2009. The rules are often referred to as RED FLAG requirements and apply to financial institutions and municipalities that provide utility services and /or other services for which payment is made in arrears. It is the provision of services on a deferred payment basis that makes a municipality a "creditor" as defined under Red Flags. ACTION TAKEN: The City of Owasso adopted Resolution No. 2009 -03 to help protect identity theft and fight theft of customer account information, and provide procedures that identify, detect, and respond to possible signals of identity theft known as Red Flags. As a result, the following list of security enhancements are enforced to ensure the security of customer information: 1) Only allow for applications for service to be made in person; 2) Verify the identification of existing customers if they request information in person, via telephone, via facsimile, or via e -mail. 3) Verify identification of existing customers when requesting to transfer service, change account status, change mailing address, or to terminate service; 4) Verify proof of ownership /lease agreement; 5) Require proper identification when a customer presents a Credit or Debit Card for payment if the name is on the card is different from the name on the utility account. ANNUAL REPORT: Red Flag procedures were reviewed in November 2016. No breach of confidential customer personal identifying information or suspected identity theft was detected over the past year.