HomeMy WebLinkAbout2019.03.12_Worksession AgendaThis meeting is a work session for Council/Trustee discussion only.
There is no opportunity for public comments at work session.
PUBLIC NOTICE OF THE JOINT MEETING OF THE
OWASSO CITY COUNCIL / OWASSO PUBLIC WORKS AUTHORITY /
OWASSO PUBLIC GOLF AUTHORITY
Council Chambers, Old Central Building
109 North Birch, Owasso, OK 74055
Regular Meeting
Tuesday, March 12, 2019 - 6:00 pm
1. Call to Order
Mayor /Chair Chris Kelley
2. Discussion related to Economic Development Department items
Chelsea Levo Feary
A. Proposed Incentive Policy
B. Choose Owasso Website
RECEIVED
MAR 0 8 2019
City Clerk's Office
3. Discussion relating to Community Development items
Brian Dempster
A. Annexation OA 19 -01 and Rezoning OZ 19 -01, south of East 76th Street North and
east of North 145th East Avenue
B. Final Plat - Centennial Park Apartments, 14696 East 88th Place North, south of the
Villas at Preston Lakes
C. Final Plat - Mingo Crossing, east side of North 971h East Avenue (North Mingo
Road, south of East 106th Street North
4. Discussion relating to the annual review of the 5 -year Utility Rate Plan
Linda Jones
5. Discussion relating to Owasso Public Works Authority capital project financing
Linda Jones / Ben Oglesby with Municipal Finance Services, Inc.
6. Discussion relating to the Multi- Service Agreement between AT&T and the Regional 9 -1 -1
Board
Larry White
7. Discussion relating to the evaluation process and employment contracts for the City
Manager and City Attorney
Michele Dempster
B. Discussion relating to Part 3, Alcoholic Beverages, Taxation, and Regulation, and Part 9,
Licensing and Business Regulations, Chapter 5, License for the Sale and Serving of Alcohol
and 3.2 Beer, of the Owasso Code of Ordinances
Julie Lombardi
9. Discussion relating to City Manager items
Warren Lehr
A. Monthly sales tax report
B. Various vehicles to be declared surplus
C. Alarm Reduction Program
D. City Managers Report
Owasso City Council, OPWA & OPGA
March 12, 2019
Page 2
10. Discussion relating to the Mayor /Chair Elections Process
Mayor /Chair Chris Kelley
11. City Councilor/Trustee comments and inquiries
12. Adjournment
Notice of Public Meeting filed in the office of the City Clerk on December 14, 2018, and the
Agenda posted at City Hall, 200 South Main Street,. at 6:00 pm on Friday, March 8, 2019.
K nn M. Stevens, ity Jerk V J
The City of Owasso encourages citizen participation. To request an accommodation due to a disability, contact the
City Clerk at least 48 hours prior to the scheduled meeting by phone 918- 376 -1502 or by email to
istevens@cifyofowosso.com
REAL People • REAL CM1arador • REAL Cpmmunlly
TO: The Honorable Mayor and City Council
FROM: Chelsea Levo Feary, CEcD
Economic Development Director
SUBJECT: Economic Development Incentives Policy
DATE: March 8, 2019
BACKGROUND:
The City of Owasso adopted and began implementing an Economic Development Strategic Plan (EDSP)
in February 2018. One of the strategies in the EDSP is to establish incentives guidelines and policy.
Incentives can be a highly controversial topic for communities, while incentives only serve to "tip the
scale" for a business location decision when all factors are equal among competing communities.
Strategic communities utilize incentives as tools to achieve their economic development goals. The
importance of this strategy is to thoughtfully consider how incentives will help Owasso advance efforts
towards what the community needs to achieve maximizing returns on investments.
Staff researched incentives policies, guidelines, applications, and case studies from several economic
development resources, organizations, and cities across the United States. The research was reviewed
and discussed within an internal staff committee including members from the Economic Development,
Community Development, Finance, Public Works, and Managerial Departments. The Incentives Policy
and Incentives Guide are a compilation of this work.
OWASSO ECONOMIC DEVELOPMENT AUTHORITY:
The incentives documents were presented to the Owasso Economic Development Authority (OEDA)
during the January 10, 2019, meeting for review and discussion. Incorporating Trustee revisions, the
documents were presented a second time during the February 14, 2019, meeting. The OEDA voted to
recommend Council consideration to approve the Owasso Economic Development Incentives Policy.
ATTACHMENTS:
Economic Development Incentives Policy
Economic Development Incentives Guide
ECONOMIC DEVELOPMENT INCENTIVES POLICY STATEMENT
OWASSO CITY COUNCIL
CITY OF OWASSO, OKLAHOMA
March XX, 2019
SECTION 1 - PURPOSE
The purpose of this policy is to regulate the process that applicants follow when applying for
economic development incentives from the City of Owasso, as well as to establish the
consideration and approval processes for the City.
SECTION 2 - FEES
A fee will be established with a resolution passed by the Owasso City Council for the Economic
Development Incentive application process to afford the time and resources dedicated by the
City to the review and consideration of economic development incentives.
SECTION 3 - REVIEW AND APPROVAL
Economic Development Incentive applications shall be submitted to the Economic
Development Department where they will undergo an initial review process at the staff level.
Next, applications will be presented, with the Economic Development Department staff's
recommendation, to the Owasso Economic Development Authority (OEDA) for their review,
discussion, and recommendation. Finally, applications will be,:presented, with the Economic
Development Department's recommendation and the OEgA's recommendation, to the
Owasso City Council for review, discussion, and final action. Upon:City Council approval of an
application and agreed upon incentive award, staff will draft a Performance Agreement to
incorporate obligations and terms set by the City Council.
SECTION 4 -TARGET INDUSTRIES
The City of Owasso's Target Industries are metal manufacturing, aircraft parts, destination and /or
research and development (R &D) medical, office /headquarters, and information technology.
The identification of Target Industries is not intended to exclude other economic projects.
SECTION 5, "BUT -FOR" DETERMINATION
The "But -For" Determination is the final test in determining whether to grant incentives to a
company that is considering a relocation or expansion outside the community or cannot
expand inside the community "but for" the incentive in question.
SECTION 6 - DISCLOSURE STATEMENT
The City will not consider any incentive unless the applicant submits a full and complete
application and provides any additional information as requested by the City. The accuracy of
the information provided in the application shall be verified by the City or its designees, which
may include third -party consultants or entities with expertise in the field of economic
development. Any information provided by the applicant in the course of the application
process will be returned to the applicant upon completion of the review process.
Any applicant who provides incorrect or incomplete information, or allows their representative
to do so, either in the economic incentive agreement application process or the annual
compliance review of such an agreement, may cause the application to be declared null and
void and shall be required to immediately repay the entire amount of the economic incentive
agreement to the City of Owasso upon discovery of the false information.
SECTION 7- DUE CONSIDERATION
In addition to the policy set forth above, the following provisions should be noted by any
applicant /developer seeking economic development financial assistance or technical
assistance from the City of Owasso:
• The adoption of this policy by the City Council should not be construed to mean that the
provision of financial incentives is inherently approved for any applicant and /or project
that may be able to comply with the policy as set forth herein. Each project will be
approached as an entity to be independently evaluated.
• The City reserves the right to amend, modify, or withdraw this policy; revise any
requirement of this policy; require additional statements, sworn affidavits or other
information from any applicant /developer; negotiate or hold discussions with any
applicant /developer /and or project which does not completely conform to this policy as
set forth above; waive any nonconformity with this policy; eliminate this policy in whole or
in part, and waive any timetables established by ordinance, resolution, or motion if the
City deems it is in its best interest to do so.
• Submission of an application for economic development assistance that complies with
the spirit and intent of this policy does not commit the City to approval of the
development /redevelopment project associated with:said application.
• The City may exercise the foregoing rights at any time without notice and without liability
to any applicant, developer, and /or project or any other party for its expenses incurred
in the preparation of an application for economic development assistance. The
preparation of any such application and related costs associated with responding to the
City in its review of such application shall be the sole responsibility of the
applicant /developer.
PASSED AND APPROVED this XX day of Month, Year
Chris Kelley, Mayor
ATTEST:
Juliann M. Stevens, City Clerk
(SEAL)
APPROVED AS TO FORM:
Julie Lombardi, City Attorney
REAL People • REAL Character • REAL Community
ECONOMIC DEVELOPMENT INCENTIVES
POLICY GUIDE & STANDARD OPERATING PROCEDURES
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POLICY GUIDE
CITY OF OWASSO
ECONOMIC DEVELOPMENT INCENTIVES
TABLE OF CONTENTS
1 -4
INTRODUCTION 1
How Incentives Work 1
Why are Incentives Good for Economic Development? 1
Definitions 2
CURRENTLY AVAILABLE GRANTS AND INCENTIVES 3
Federal Incentives 3
State Incentives 3
Local Incent1ves3 3
Workforce Development /Training 4
Tribes 4
STANDARD OPERATING PROCEDURES
5 -10
SMALL BUSINESS PROJECTS
5
STEP 1 - Pre - Application Meeting
5
STEP 2 - Technical Assistance
5
NEW RETAIL PROJECTS
6
STEP 1 - Pre - Application Meeting
6
STEP 2 - Application Submittal
6
STEP 3 - Review and Approval Process
6
Tier 1 Review - Staff Review and Recommendation
6
Tier 2 Review - OEDA Review and Recommendation
6
Tier 3 Review - City Council Review and Final Action
7
Tier 4 Review - Annual Review for Compliance
T
PRIMARY BUSINESS PROJECTS
8
STEP 1 - Pre - Application Meeting
8
STEP 2 - Application Submittal
8
STEP 3 - Review and Approval Process
9
Tier 1 Review -Staff Review and Recommendation
9
Tier 2 Review - OEDA Review and Recommendation
10
Tier 3 Review - City Council Review and Final Action
10
Tier 4 Review - Annual Review for Compliance
t0
APPENDICIES
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CITY OF OWASSO
ECONOMIC DEVELOPMENT INCENTIVES
POLICY GUIDE
Economic development incentives are inducements - often in the form of financing, but
sometimes in the form of services - meant to persuade companies to build new structures,
purchase equipment, design new products, enter new markets, and above all, create new jobs
in places where they would not have otherwise.
Economic incentives play an important role for localities in developing their position for capital
investment and job creation. Economic incentives are components of a government's toolkit
designed to address various business needs in a competitive environment through job creation,
job retention, and capital investment.
How Incentives Work:
Incentive programs must be designed to ensure a return on investment for a community and
reflect local and regional economic objectives. From a business perspective, a company must
assess the value of an incentive by analyzing the potential cost of locating or expanding at a
particular site. When incentives include job training, grants, loans, and tax credits, costs in capital
and operation are affected. The government's responsibility is to understand how far businesses
will go to take advantage of incentives because the incentive must go to the applicant who
maximizes its full potential.
In order to ensure an incentive is a good economic investment and contributes to the
productive potential, a thorough assessment, screening process, expected job creation, and
program evaluation will be conducted, analyzed, and reviewed.
The role of the public sector is to invest in ventures or projects where the economic and social
benefits outweigh the risk of financing. The public sector should not supplant private sector
financing.
Why are Incentives Good for Economic Development?
Incentives expand local employment opportunities and provide a competitive edge toward
business attraction and expansion in locations that otherwise wouldn't be competitive.
Employment expansion, personal income expansion, community income expansion and
business revenues /sales expansions are the benefits from incentives within local economies.
Once a new business facility has located and become operational, money will be spent directly
on certain items, including:
• Payroll
• Service contracts with local vendors
• Local purchases of supplies and equipment
These expenditures set in motion a series of spending flows that affect many areas of a local
economy. In this cycle, employees of local businesses begin to earn salaries and wages that will
be spent on local goods and services from other businesses. The ripple effects of the activity are
classified in three different areas:
• Direct effects - Initial changes in employment, income, or output that trigger the first
round of spending (i.e. the value of a firm's initial change in payroll or production)
• Indirect effects - Changes in employment, income, or output in subsequent rounds of re-
spending that arise through purchase from local supplier industries (inter- industry
purchases)
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• Induced effects - When payrolls increase and workers in affected industry sectors spend
more on local goods and services (household spending effect)
Definitions:
Economic Development Incentive - Economic development incentives are inducements - often
in the form of financing, but sometimes in the form of services - meant to assist companies to
build new or expand existing structures, purchase equipment, design new products, enter new
markets, and above all, create new jobs in places where they would not have otherwise.
Small Business Project - A Small Business Project involves a business that has fewer than 25
employees.
New Retail Project - A New Retail Project contains a retailer or group of retailers who will offer a
product and /or good (subject to sales tax) that is unique to the market and which is not
otherwise available for purchase at a retail business physically located in the City. A New
Retailer is expected to attract new sales dollars or retain sales tax dollars that may otherwise go
to nearby city or metropolitan area.
Primary Business Project - A Primary Business Project is an economic development project that
increases employment in an industry thereby increasing the dollars circulating in the local
economy, which increases the demand for the products and services provided by retail and
service industries.
Technical Assistance - This is an alternative incentive offering counseling and networking
guidance that addresses the specific needs of businesses. It includes, but is not limited to, aid
with preparing business plans, navigating the extensive lists of available grant and incentive
programs, grant applications, training staff, applying for loans, market research, connectivity,
marketing the product, site selection, workforce development assistance. Technical assistance
may also take the form of connecting a small business to state and federal resources and
programs. Technical assistance is generally aimed at providing specific services that small
businesses typically cannot afford. This is a means of providing customized business assistance or
research separate from purely financial incentives.
Workforce Development = Workforce development is the range of activities, policies, and
programs used to "create, sustain, and retain a viable workforce" that can support current and
future business and industry across a state, region, or municipality. This may include education
and training, job matching, and employer engagement. It also involves the coordination of
public- and private- sector efforts, providing individuals with career opportunities and supporting
business and industry workforce needs.
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ECONOMIC DEVELOPMENT INCENTIVES
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CURRENTLY AVAILABLE GRANTS AND INCENTIVES
Federal Incentives
The federal government provides a number of significant sources for financing economic
development activities. Sources of financing include:
• The Small Business Administration (SBA) www.sba.aov
• The Economic Development Administration (EDA) www.eda.aov
• The United States Department of Housing and Urban Development (HUD) www.hud.gov
• The Unites States Department of Agriculture (USDA) www.usda:aov
• The Export -Import Bank of the Unites States www.exim.aov
• Various other Unites States government agencies
Opportunity Zone - Federal Opportunity Zones are a new community development program
intended to spur investment in impoverished and economically distressed areas. This is a federal
incentive that benefits local and state investors. By investing in an Opportunity Zone, through a
qualifying Opportunity Fund, investors can defer and /or reduce. their federal capital gains tax
liability. If an investor's capital is left in a qualifying fund for 5 years, the investor will defer their
federal capital gains taxes. In the fifth year the investor can reduce their capital gains tax. There
is an additional reduction in year 7. If they leave the money in the fund for 10 years, then any
appreciation in the asset from the time they invest through 10 years is not subject to any
additional capital gains tax. This deferral and /or reduction on federal capital gains taxes will
improve return on investment and also direct capital to areas that need investment. See
Appendix B for a map of the existing Opportunity Zone in Owasso.
State Incentives (See Appendix for a full list of all incentives offered by the State of Oklahoma)
Enterprise Zone - Enterprise Zones are designated by the Oklahoma Department of Commerce
and identified on a list of eligible counties, cities, and census tracts. Enterprise Zones can be
designated in disadvantaged counties, cities, or portions of cities. Businesses located in an
Enterprise Zone are eligible to receive double the Investment /New Jobs Tax Credit. Additionally,
companies obtaining ad valorem exemptions from local taxing entities could be exempted for
up to 6 years, rather than 5. See Appendix C for a map of the existing Enterprise Zone in Owasso.
Local Incentives
Technical Assistance - This is an alternative incentive offering counseling and networking
guidance that addresses the specific needs of businesses. Technical assistance is generally
aimed at providing specific services that small businesses typically cannot afford. This is a means
of providing customized business assistance or research separate from purely financial
incentives. Technical assistance from the Economic Development Department may take the
form of connecting a small business to various resources which could provide assistance in:
• Improving the design of its product or manufacturing process
• Preparing business plans
• Navigating the extensive lists of available grant and incentive programs
• Completing grant applications
• Training staff
• Applying for loans
• Market research
• Connectivity
• Marketing the product
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• Site selection
• Workforce development assistance.
CITY OF OWASSO
ECONOMIC DEVELOPMENT INCENTIVES
POLICY GUIDE
Tax Increment Financing District (TIF) - The Owasso Redbud District Project Plan is a project plan
as defined under the Oklahoma Local Development Act. The project is being undertaken by the
City of Owasso, Oklahoma to develop the area surrounding Main Street, known as the Redbud
District, achieve the City's development objectives, improve the quality of life for its citizens,
stimulate private investment, and enhance the tax base. At the heart of this project is the
creation of the Redbud District as a special and unique place within Owasso, a place to live,
work, shop, and play. Beginning with the Downtown Master Plan in 2001, the City has prioritized
the revival of its Main Street and surrounding area. Since that time, through several planning
documents, including approval of the Downtown Overlay District promoting smart development
in the area, and robust branding, the Redbud District is ripe for its transformation. The City,
through this Project Plan, is continuing its effort to revive its downtown and make the Redbud
District a destination area for residents and visitors. The effort to create such a place requires
public assistance to stimulate private development. An increment. district provides funding for
public sector costs to stimulate private development and provide improvements to and
beautification of the area to create the dense, high - quality development that the City
contemplates. The project will be financed from a combination of public and private sources,
including apportionment of ad valorem and sales tax increments from Increment District No. 1,
City of Owasso.
Workforce Development/Training
Workforce development is the range of activities, policies, and programs used to "create,
sustain, and retain a viable workforce" that can support current and future business and industry
across a state, region, or municipality. This may include education and training, job matching,
and employer engagement. It also involves the coordination of public and private sector efforts,
providing individuals with career opportunities and supporting business and industry workforce
needs.
Tribes
Owasso is located in the Cherokee Nation. The Cherokee Nation is a valuable partner in
economic development. The Cherokee Nation Small Business Assistance Center (SBAC) supports
Indian -owned businesses by providing, access to capital for new business start-ups and business
expansion projects. The Cherokee Nation Economic Development Authority lends to businesses
and individuals located within the contiguous 14 counties of the Cherokee Nation.
For more information and assistance with any of the sources listed above, please contact the
Owasso Economic Development Department at (918) 376 -1518 or info@chooseowasso.com.
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ECONOMIC DEVELOPMENT INCENTIVES
STANDARD OPERATING PROCEDURES
SMALL BUSINESS PROJECTS
A Small Business Project involves a business that has fewer than 25 employees. These types of
businesses are typically not eligible for a monetary economic development incentive from the
City, but the City has several other services, including Technical Assistance, that it can offer to
Small Businesses.
STEP 1 - Pre - Application Meeting
A pre- application meeting will be held with the Economic Development Department staff to
determine if a business qualifies as a Small Business Project.
STEP 2 - Technical Assistance
Economic Development Department staff determine the most effective and appropriate
Technical Assistance for the Small Business Project. For more information on what Technical
Assistance encompasses, please refer to the section "Currently Available Grants and Incentives"
in this guide.
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ECONOMIC DEVELOPMENT INCENTIVES
STANDARD OPERATING PROCEDURES
NEW RETAIL PROJECTS
A New Retail Project is a development that contains a retailer or group of retailers who will offer
a product and /or good (subject to sales tax) that is unique to the market and which is not
otherwise available for purchase at a retail business physically located in the City. A New
Retailer is expected to attract new sales dollars or retain sales tax dollars that may otherwise go
to nearby city or metropolitan area. Each New Retailer must have a minimum of $5 million in
annual sales (subject to sales tax)..
STEP 1 - Pre - Application Meetina
A pre - application meeting will be held with the Economic Development staff to determine if a
project qualifies as a New Retail Project.
STEP 2 - Application Submittal
In addition to a non - refundable application fee, all New Retail Project applicants shall provide a
Trade Area Analysis may include the following:
• Zip Code Analysis
• Market Analysis
• Feasibility Study
• Traffic Study
• Any other relevant information that will allow the City to make an informed decision
STEP 3 - Review and Approval Process
Tier I Review - Staff Review and Recommendation
All New Retail Projects shall be evaluated using a Retail Impact Analysis, a Credit Analysis, and a
City Fiscal Impact Analysis, all to be conducted by City staff. A City Fiscal Impact Analysis
considers the following issues regarding the project in order to prove that the public benefits to
the City will be positive within a projected time frame:
• Cost of the incentive (including labor costs of City staff)
• Cost of City services such as Police and Fire
• Wear and Tear on City streets and roads
• Increased burden on water, sewer, and storm systems
• Estimated "Transfer losses" from existing merchants
New Retail Projects are also evaluated using the Trade Area Analysis provided by the applicant.
The expected capital investment and additional sales tax accumulation will also be taken into
consideration. Once the application has been evaluated and staff has conducted all
aforementioned analyses, staff will establish a recommendation that will be given to the Owasso
Economic Development Authority and the City Council, along with all application and analysis
materials, for their review and recommendation or final action.
Tier 2 Review - OEDA Review and Recommendation
All application materials and analyses conducted by City staff, as well as the recommendation
of City staff, are presented to the Owasso Economic Development Authority (OEDA) for its
review, discussion, and recommendation.
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Tier 3 Review - City Council Review and Final Action
All application materials, analyses conducted by City staff, City staff recommendation, as well
as the recommendation of the OEDA, are presented to the City Council for its review, discussion,
and final action. Upon City Council approval of an application and agreed upon incentive
award, staff will draft a Performance Agreement to incorporate obligations and terms.
Tier 4 Review - Annual Performance Review for Compliance
City staff may conduct an annual Performance Evaluation for each Agreement, as well as a
Fiscal Impact Analysis for recording and tracking purposes.
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ECONOMIC DEVELOPMENT INCENTIVES
STANDARD OPERATING PROCEDURES
PRIMARY BUSINESS PROJECTS
A Primary Business Project is an economic development project that increases employment in
an industry thereby increasing the dollars circulating in the local economy, which increases the
demand for the products and services provided by retail and service industries. Owasso's Target
Industry Clusters are metal manufacturing, aircraft parts, destination and /or research and
development (R &D) medical, office /headquarters, and information technology. The Target
Industries are not intended to exclude other primary business projects. The City of Owasso will
assess all primary business project applicants to determine whether the projects will generate the
desired jobs and economic impact for the community.
STEP 1 - Pre - Application Meetina
A pre - application meeting will be held with the Economic: Development staff to determine if a
project qualifies as a Primary Business Project.
STEP 2 - Application Submittal
In addition to a non - refundable application fee, all Primary Business Project applicants shall
submit a written Application Statement. All information provided by the applicant will be
returned to the applicant upon completion of the review process. The Application Statement
may include the following information:
1. A comprehensive description of the applicant listing of all officers, directors, members,
and key personnel that control 20% or more of the shares or other controlling interest.
2. A comprehensive description of the products and services of the applicant and /or
project.
3. A Business Plan with comprehensive financial projections for not less than three
successive years.
4. Three years of corporate tax returns and financial statements, if available.
5. A detailed and well- articulated request of desired incentives including the amount
requested and duration.
6. A statement describing all direct and indirect benefits to the City for providing incentives
which shall include, but not be limited to:
• Estimated taxes paid (all)
• Purchases from local vendors
• Utilizing local contractors
• Hiring from the City workforce
• Congruity with the goals of this Policy
• Skills and technology advancement
• Expanded infrastructure capacity
7. If applicable, precise location of the site to be developed accompanied by legal
description, Assessor's parcel number, and a preliminary title report with all easements
plotted.
8. If applicable, a copy of the Grant Deed or similar document showing ownership vested
in the applicant or business requesting assistance.
CITY OF OWASSO
ECONOMIC DEVELOPMENT INCENTIVES
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9. If leased, a copy of the fully- executed lease along with any specific rules, use, or
occupancy restrictions.
10. If applicable, a preliminary Site Plan in sufficient detail to evaluate appropriateness with
City land use standards and zoning.
11. If applicable, conceptual Building Plans with elevations (front, side, and rear).
12. For speculative industrial development projects, a preliminary Master Plan in sufficient
detail to conduct an Economic Impact Analysis (EIA) and determine marketability,
absorption period, and viability of proposed financing structure.
13. Infrastructure needs /requirement estimate or value of improvements to be made by
project that represent excess capacity that will support future development.
14. Total project costs.
15. Construction schedule, and if phased, a phasing plan.
16. Estimated annual revenues.
17. If applicable, current assessed valuation of the property and any improvements.
18. Estimated post - development value of the property, equipment, and all other
improvements (Cap Rate).
19. Estimated annual sales, composition (taxable vs. non - taxable) and whether goods and
services primarily serve local or out -of- city /state consumers and businesses.
20. Estimated number of jobs created or retained by development, average wage per job,
specific job classifications and minimum qualifications.
21. Listing of incentives provided by other agencies, or jurisdictions, regardless of whether
they are tax or financial and whether they are committed and any security instruments or
covenants that could impact >the City's incentive evaluation.
22. Any additional information.` requested from staff for an Economic Impact Analysis, a
Credit Analysis, and a City Fiscal Impact Analysis.
23. Any other information deemed necessary by the City to substantiate the incentive
. request.
STEP 3 - Review and Approval Process
Tier 1 Review - Staff Review and Recommendation
All Primary Business Project applications will be evaluated by City staff using a Point System
Evaluation, a review of the Application Statement, and a City Fiscal Impact Analysis. A City
Fiscal Impact Analysis considers the following issues regarding the project in order to identify that
the public benefits to the City will be positive within a projected time frame:
• Cost of the incentive (including labor costs of City staff)
• Cost of City services such as Police and Fire
• Wear and Tear on City streets and roads
Increased burden on water, sewer, and storm systems
• Estimated "Transfer losses" from existing merchants
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Each applicant /project will be assigned a numerical score based on capital investment, wage
level of new jobs, number of jobs, and type of industry. The numerical score will be used in the
evaluation to establish the amount and terms of the potential incentive award.
Once the Point System Evaluation and the City Fiscal Impact Analysis are complete, City staff will
establish a recommendation that will be given to the Owasso Economic Development Authority
and the City Council, along with all application and analysis materials, for their review and
recommendation or final action.
Tier 2 Review- OEDA Review and Recommendation
Application materials and analyses conducted by City staff, as well as the recommendation of
City staff, are presented to the Owasso Economic Development Authority (OEDA) for its review,
discussion, and recommendation.
Tier 3 Review - City Council Review and Final Action
Application materials, analyses conducted by City staff, City staff recommendation, as well as
the recommendation of the OEDA, are presented to the City Council for its review, discussion,
and final action. Upon City Council approval of an application and agreed upon incentive
award, staff will draft a Performance Agreement to incorporate obligations and terms.
Tier 4 Review - Annual Review for Compliance
City staff may conduct an annual Performance Evaluation for each Agreement, as well as a
Fiscal Impact Analysis for recording and tracking purposes.
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APPENDIX A - STATE ECONOMIC INCENTIVES
The Oklahoma Quality Jobs Program
The 21st Century Quality Jobs Program
Oklahoma Quality Events Program
Oklahoma Quick Action Closing Fund
Oklahoma Community Economic Development Pooled Finance
State Small Business Credit Initiative
Ad Valorem Exemption
Ad Valorem Exemofion for Warehouse and Distribution FanTifiec
Aircraft Manufacturers Exemption License
Local Incentive
The Investment /New Jobs Income Tax Credit
Quality Jobs + Investment Tax Credits
Aerospace Industry Engineer Workforce Tax Credit
Federal Tax Incentives on Former Indian Reservation Lands
Alternative Energy Sources Tax Credits
Insurance Premium Tax Credit
Clean Burning Fuel Vehicle Credit
Clean Burning Fuel Vehicle Infrastructure Credit
Ethanol Fuel Retailer Tax Credit
Technology Transfer Income Tax Exemption
Income Tax Exemption for Interest Paid on Bonds Issued by or on Behalf of Public Agencies
Historic Rehabilitation Tox Credit -
I The
Computer Services and Data Processing
Sales at Aircraft Maintenance. Facilities ...
Aircraft Repairs and Modifications
Aircraft Maintenance or Manufacturing Facility
Excise Tax on Aircraft Sales
mnn
Zones
11 1 Page
s�
REAL People • REAL CM1erecUr • REAL Lwnmuniry
CITY OF OWASSO
ECONOMIC DEVELOPMENT INCENTIVES
APPENDIX A — STATE ECONOMIC INCENTIVES
Oklahoma Finance Authorities
Public Trust Financing: Industrial Revenue Bonds
General Obligation Limited Tax Bonds (GOLTBs)
Tax Increment Financing (TIF)
The Oklahoma Local Development and Enterprise Zone Incentive Leverage Act
Sales Tax Financing
Private Activity Bond Allocation
Small Business Linked Deposit Program
Small Business Loan Guarantees
Technology Partnerships
12E - Innovation to Enterprise
Basic and Applied Research and Technology Programs
OCAST Commercialization Programs
Oklahoma Capital Investment Board
Quality Jobs Investment Program
Infrastructure Finance Community Development Block Grants (CDBG).
Advanced Degree Programs
Job Matching and Job Search Assistance
Workforce Innovation and Opportunity Act (WIOA)
Govemor's Council for Workforce and Economic Development
Job Matching and Job Search Assistance
Workers' Compensation Insurance
Training for Industry Program (TIP)
Customized Industry Training Program
Industrial Safety Training Program
Domestic Corporations
Foreign Corporations
Domestic Limited Liability Companies (LLCs)
Foreign Limited Liability Companies
Domestic Limited Partnerships (LPs)
Foreign Limited Partnerships
Limited Liability Partnerships (LLPs)
Business Licenses:
Franchise Tax
Personal Income Tax
Corporate Income Tax
General Property (Ad Valorem) Tax
Unemployment Compensation Tox
Oklahoma Business Activity Tax
Workers' Compensation Assessment
Retail Sales and Use Tax
Corporate State Income Tax
12 1 Page
s�
REAL PeopN •REAL Chemcfer • 0.EAL Cammuniry
CITY OF OWASSO
ECONOMIC DEVELOPMENT INCENTIVES
APPENDIX B - OWASSO OPPORTUNITY ZONE
13 1 Page
s�
REAL Peopb •REAL C�eraebr • REAL Communiry
CITY OF OWASSO
ECONOMIC DEVELOPMENT INCENTIVES
APPENDIX C - OWASSO ENTERPRISE ZONE
141 Page
sd
REAL People •REAL Chataetay •REAL Community
TO:
The Honorable Mayor and City Council
FROM:
Morgan M. Pemberton
Jurisdiction
Assistant City Planner
SUBJECT:
Annexation (OA 19 -01) & Rezoning (OZ 19 -01)
DATE:
March 8, 2019
BACKGROUND:
The City of Owasso received a request for the annexation and rezoning of a property located
south of East 76th Street North and east of North 145th East Avenue. The properly is approximately
20 acres in size, currently undeveloped, and adjacent to the Owasso City limits to the north
along the East 76th Street North right -of -way. The subject property is currently zoned RS -20
(Residential Single - Family Medium) under a Planned Unit Development (PUD) in Rogers County.
The applicant is requesting that the Owasso zoning category of RS -3 (Residential Single - Family
High Density) be applied to the property upon annexation. If this annexation and rezoning
request is approved, the PUD that was authorized in Rogers County would become null and
void.
SURROUNDING ZONING:
Direction
Zoning
Use
Land Use Plan
Jurisdiction
North
RS -40 (Residential Single - Family Low
Residential
Residential
Rogers
Within PUD?
Medium Density)
Within Overlay District?
No
County
South
AG (Agriculture)
Undeveloped
Residential
Rogers
County
East
AG (Agriculture)
Residential
Residential
Rogers
County
West
AG (Agriculture)
Residential
Residential
Rogers
County
SUBJECT PROPERTY /PROJECT DATA:
Property Size
20 acres +/-
Current Jurisdiction
Rogers County
Current Zoning
PUD /RS -20
Proposed Zoning
Residential Subdivision
Land Use Master Plan
Residential
Within PUD?
Yes; Rogers County PUD
Within Overlay District?
No
Water Provider
Rogers County Rural Water District #3
Applicable Paybacks /Fees
E 76th St N Interceptor Payback Area - $1,341.00 per acre
Storm Siren Fee - $50.00 per acre
ANALYSIS:
The property is currently zoned under a PUD in Rogers County with an underlying zoning of RS -20,
and the applicant is requesting annexation into Owasso's corporate limits. The applicant is also
requesting that upon annexation, the property be rezoned from PUD /RS -20 to RS -3. Typically,
property that is annexed into Owasso City limits is assigned an AG (Agriculture) zoning designation.
However, an applicant can request a rezoning of the property if the requested zoning conforms to
the GrOwasso 2030 Land Use Master Plan and proper legal notice is provided.
The proposed zoning of RS -3 for the subject property conforms to the Land Use Master Plan, which
calls for residential land uses at this location. The property is currently predominantly surrounded by
property that is either existing residential land uses or undeveloped tracts. Also, a majority of the
nearby properties in the area are identified for future residential land uses in the Master Plan. A
residential development on the subject property would be in harmony with the existing and
anticipated land uses in the area. Therefore, staff is in support of applying a zoning of RS -3 to the
subject property upon annexation. The PUD that was approved in Rogers County for the subject
property would become null and void if this annexation and rezoning request is approved.
The City of Owasso would provide sanitary sewer, Fire, Police, and EMS services to the subject
property at such time as it is developed. Rogers County Rural Water District #3 would provide water
service. Any future development on the subject property shall adhere to all subdivision, zoning, and
engineering requirements of the City of Owasso.
PLANNING COMMISSION:
The Owasso Planning Commission will review this item at their meeting on March 11, 2019.
ATTACHMENTS:
Aerial Map
Zoning Map
GrOwasso 2030 Land Use Master Plan Map
,L
I
i
Aerial Photo
OA 19 -01 & OZ 19 -01
nJ try � - v r,
\�y�]�
E 76th St N
I 12 1 5 N m I Ai e
i
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m
Jay f fp`_a f t{
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SUBJECT PROPERTY
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Zonin-q Map
OA 19-01 & OZ 19-01
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-it z
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I SUBJECT PROPERTY I
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m
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RS-3
I SUBJECT PROPERTY I
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RS-3
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Land Use Master Plan Map
OA 19 -01 & OZ 19 -01
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p
M
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m
E 76th St N F
T
SUBJECT PROPERTY
-
Land Use Categories
® Commercial
- Industrial /Regional Employment
Neighborhood Mixed Use (Light Office,
Commercial Shopping, Attached Housing,
SF Housing, Apartments above retail)
- Parks/Recreation
® PublicAnstitutional /Quasi Public
Residential
Transitional
E3-US-169 Overlay District
Q "Glenn -Mur Addition Special District
JAS ' "Downtown Development District
REAL People •REAL Character •REAL Community
TO: The Honorable Mayor and City Council
FROM: Morgan M. Pemberton
Assistant City Planner
SUBJECT: Final Plat— Centennial Park Apartments
DATE: March 8, 2019
BACKGROUND:
The City of Owasso received a final plat application for review and approval of Centennial Park
Apartments, a proposed residential multi - family senior living development. The property is
located at 14696 East 88 +h Place North, just south of the Villas at Preston Lakes. The subject
property is currently zoned Owasso Planned Unit Development (OPUD) 15A with an underlying
zoning of RM (Residential Multi - Family), . which was approved for the subject property by City
Council in 1998.
SURROUNDING ZONING:
Direction
Zoning
Use
Land Use Plan
Jurisdiction
North
OPUD 15A /
Apartment
Transitional
City of
Within PUD?
RM (Residential Multi - Family)
Complex
No
Owasso
South
OPUD 15A /
Memory Care
Transitional
City of
RM (Residential Multi - Family)
Facility
Owasso
OPUD 15A /
City of
East
RS -3 (Residential Single- Family High
Residential
Residential
Owasso
Density)
West
OPUD 15A /
Undeveloped
I
Commercial
City of
RM (Residential Multi - Family)
Owasso
SUBJECT PROPERTY /PROJECT DATA:
Property Size
3.5 acres +/-
Land Use Master Plan
Transitional
Current Zoning
OPUD 15A /RM
Proposed Use
Senior Living Facility
Proposed Lots /Blocks
1 Lot, 1 Block
Within PUD?
Yes; OPUD 15A
Within Overlay District?
No
Water Provider
Rogers County Rural Water District #3
Applicable Paybacks /Fees
Elm Creek Sanitary Sewer Relief Area - $1,580.00 per acre
Public Streets
N/A
ANALYSIS:
The final plat for Centennial Park Apartments proposes a 1 Lot, 1 Block development on
approximately 3.5 acres. A senior living facility is proposed for the property. The property is unique in
that there are no limits of access shown on the plat as the subject property does not abut any
public street right -of -way where limits of access would need to be established. However, the
property will have access to a public street (East 88th Place North) through a recorded fifty foot (50')
access easement located near the northwest corner of the property.
The City of Owasso would provide sanitary sewer, Fire, Police, and EMS services to the proposed
multi - family residential development. Rogers County Rural Water District #3 would provide water
service to the property. Any development on the subject property shall adhere to all subdivision,
zoning, and engineering requirements of the City of Owasso as well as those approved under
OPUD 15A.
PLANNING COMMISSION:
The Owasso Planning Commission will review this item at their meeting on March 11, 2019.
ATTACHMENTS:
Aerial Map
Final Plat - Centennial Park Apartments
Aerial Photo
Centennial Park Apartments
_4i
II WW'
4 e d
13iSllel�+Y�� \J.
rA
SUBJECT PROPERTY
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CENTENNIAL., PARIS
APARTMENTS
A PART OF THE SW/4 OF SEC 22, 'MIN, RITE, IAi,
OWASSO, ROGERS COUNT\', OKLAHOMA
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REAL People •REAL Character •REAL Community
TO: The Honorable Mayor and City Council
FROM: Morgan M. Pemberton
Assistant City Planner
SUBJECT: Final Plat —Mingo Crossing
DATE: March 8, 2019
BACKGROUND:
The City of Owasso received a final plat application for review and approval of Mingo Crossing,
a proposed single - family residential subdivision. The property is located on the east side of North
97th East Avenue (North Mingo Road), about a quarter of a mile south of East 106th Street North.
In 2017, Owasso Planned Unit Development (OPUD) 17 -02 with an underlying zoning of RS -3
(Residential Single - Family High Density) was approved for the subject property by City Council.
SURROUNDING ZONING:
Direction
Zoning
Use
Land Use Plan
Jurisdiction
North
RM (Residential Multi - Family)
Undeveloped
Transitional
City of
Owasso
South
PF (Public Facilities)
Undeveloped
Residential
City of
Owasso
City of Owasso
AG (Agriculture) /
Ranch Creek Sewer Service Assessment Area - $610.33 per acre
Storm Siren Fee - $50.00 per acre
Public Streets
City of
East
RS -1 (Residential Single - Family Low
Undeveloped
Residential
Owasso
Density)
West
AG (Agriculture)
Undeveloped
Residential
City of
Owasso
SUBJECT PROPERTY /PROJECT DATA:
Property Size
21.36 acres +/-
Land Use Master Plan
Residential
Current Zoning
OPUD 17 -02 /RS -3
Proposed Use
Residential Subdivision
Proposed Lots /Blocks
57 Lots, 3 Blocks
Within PUD?
Yes; OPUD 17 -02
Within Overlay District?
No
Water Provider
City of Owasso
Applicable Paybacks /Fees
Ranch Creek Sewer Service Assessment Area - $610.33 per acre
Storm Siren Fee - $50.00 per acre
Public Streets
Yes
ANALYSIS:
The subject property is zoned OPUD 17 -02, with an underlying zoning of RS -3. The final plat for Mingo
Crossing proposes 57 Lots in 3 Blocks on just over 21 acres, and it closely follows the preliminary plat
that was approved concurrently with OPUD 17 -02.
The lots shown on the final plat are dimensionally smaller than what is typically seen in an RS -3
zoning district. OPUD 17 -02 was approved to allow lot widths of fifty -four feet (54') while the Owasso
Zoning Code requires RS -3 districts to have a minimum lot width of sixty -five feet (65'). Additionally,
the lot sizes in the proposed development would range between approximately 5,400 square feet
and 6,600 square feet, while the Zoning Code requires 7,000 square foot lots in RS -3 districts. Finally,
the minimum front yard setback approved in OPUD 17 -02 is twenty feet (20') while the Code
requires twenty -five feet (25'). These smaller dimensions were approved with the PUD document
due to the significant restrictions placed on the subject property by the 100 -year floodplain that
makes much of the property undevelopable.
The final plat shows fifty feet (50') of required right -of -way along North Mingo Road that is to be
dedicated with the filing of this plat, if approved. The two access points to the development from
North Mingo Road show a fence and landscape easement on either side of the entrance for
landscaped entryways. Limits of access are also identified for these two access points, with the
remainder of frontage on North Mingo Road being limits of no access. A six foot (6') screening
fence will be required for the development in the identified five foot (5') fence and landscape
easement that runs the length of the property on North Mingo Road. Also, utility access easements
are shown at the midway point on each block to provide adequate utility maintenance access.
There are several reserve areas identified on the final plat. Reserve Areas B, C, and a portion A are
where the five foot (5') fence and landscape easement lies. Reserve Areas A, E, and F would serve
as drainage and utility easements. Reserve Area F would also be the location of several amenities
required by the PUD document for the development. Finally, Reserve Area D is identified as a
twenty foot (20') trail easement. The developer would construct a trail within that easement that is
anticipated to tie into the future Owasso trail system, at such time responsibility for the maintenance
of the trail easement would be transferred to the City.
The City of Owasso would provide water, sanitary sewer, Fire, Police, and EMS services to the
proposed residential development. Any development on the subject property shall adhere to all
subdivision, zoning, and engineering requirements of the City of Owasso as well as those approved
under OPUD 17 -02.
PLANNING COMMISSION:
The Owasso Planning Commission will review this item at their meeting on March 11, 2019.
ATTACHMENTS:
Aerial Map
Final Plat - Mingo Crossing
q� Gati! /!A/O $OCC /NO//h
sop l e x l f l 'i
I
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Planned Unit Development 17-021135-3
KIM
-Mingo-Crossing-
ENGINEER/ SURVEYOR
A subdivision in the City of Owasso, being a part of the NW 14 of Section
OWNER /DEVELOPER
•
18, Township 21 North, Range 14 East of the Indian Mercian, Tulsa
Tulsa Engine ering & Planing Arsornses, Inc.
semi��usu,.,. s.0 luz
County, Slate of Oklahoma
Mingo posting Devellpmeni Company. L.L.C.
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REAL Peoplo • REAL Chaader •REAL Community
TO:
The Honorable Mayor and City Council
FROM:
Linda Jones, Finance Director
SUBJECT:
Owasso Utility Rate Study
DATE:
March 8, 2019
BACKGROUND:
The City provides water, sewer, refuse, recycling, and stormwater management services to
residents. Operational deficits for the Stormwater and the Owasso Public Works Authority
(OPWA) funds over the prior three years necessitated implementing a utility service five -year rate
plan in 2016 to address the following:
• Depletion of the OPWA and Stormwater fund balances over recent years
• Rising operational costs
• Funding for necessary capital infrastructure including an upgrade of the
wastewater treatment plant
• Oklahoma Water Resources Board (OWRB) debt requirements
In conjunction with approval of the five -year rate plan, Council requested City staff perform an
annual review of the five -year rate plan to evaluate progress in achieving a balanced budget
to comply with City Ordinance and OWRB debt requirements.
The results of the comprehensive review of utility operations will be provided at the March 12,
2019, work session meeting.
sd
REAL People •REAL Charzcter • REAL Communiry
TO: The Honorable Mayor and City Council
FROM: Linda Jones, Finance Director
SUBJECT: Owasso Public Works Authority (OPWA) Capital financing needs
DATE: March 8, 2019
BACKGROUND:
The OPWA provides water, sewer, refuse, recycling, and stormwater management services to
residents. As reported to Council in Utility Rate Annual Reports, the following major capital
improvements are needed:
• Upgrade of the Wastewater Treatment Plant
• Upgrade of Coffee Creek sewer lift station
• Upgrade Smith Farm gravity sewer line
• Upgrade waterline at East 76th Street North and US HWYl69
• Upgrade Ranch Creek sewer interceptor, from East 96th Street North to East 116th Street
North
These needed projects total over $32 million.
Engineering on the Wastewater Treatment Plant is nearing completion. Financing of these major
capital projects will need to be secured prior to issuing any construction contracts.
Ben Oglesby with Municipal Finance Services, Inc. will present at the March Worksession an
OPWA financing plan for future Council /Authority consideration.
s�
REAL Pcoplo •REAL Character •REAL CommuNty
TO: The Honorable Mayor and City Council
FROM: Larry White
Director, Support Services
SUBJECT: AT &T Multi- Service Agreement
DATE: March 8, 2019
BACKGROUND:
In 1989, the City of Owasso, together with the surrounding communities of the Tulsa Metropolitan
Area, executed the first "Interlocal Agreement" and established the Regional 9 -1 -1 Board for the
purpose of sharing equipment and allocating the cost between jurisdictions, thereby avoiding
duplication of services and expenses. The 9 -1 -1 service provided the location of the emergency
in a matter of seconds, thus enabling emergency personnel to have the exact location of the
call.
A new Interlocal Agreement dated June 19, 2006, was executed by the participating
jurisdictions. This agreement provided for the restructuring of the Regional 9 -1 -1 Board
(consisting of the cities of Claremore, Collinsville, Glenpool, Jenks, Owasso, Sand Springs,
Sapulpa, and Tulsa, the Town of Skiatook, and Rogers County). This resulted from changes in
jurisdictions purchasing new 9 -1 -1 equipment and services to become Phase 2 compliant, which
allowed each jurisdiction the ability to locate wireless calls. This Agreement provided that each
member jurisdiction would pay its share of equipment and other agreed -to costs in proportion to
the population of each member jurisdiction as compared to the population of all member
jurisdictions combined. The Agreement further provided that the Board would revise its
population calculations and cost sharing proportions annually, using population estimates
provided by the Indian Nations Council of Governments (INCOG).
This Agreement was replaced by three subsequent amendments in order to add the City of
Bixby, the City of Broken Arrow, Tulsa County, and Osage County to the list of Members of the
Regional 9 -1 -1 Board. In addition, Claremore and Rogers County had consolidated operations
into the Northeast Oklahoma Enhanced 9 -1 -1 Trust Authority (NOEfA), and those changes were
also included in the list of Members of the Regional 9 -1 -1 Board.
In 2007, the Regional 9 -1 -1 Board negotiated a Master Services Agreement between the
Regional 9 -1 -1 Board and Southwestern Bell Telephone dba AT &T Oklahoma for a network
hosted solution for E 9 -1 -1 services. This Agreement provided that AT &T Oklahoma would provide
and the Regional 9 -1 -1 Board would pay for hosted E 9 -1 -1 services. The new Phase II compliant
equipment allowed each jurisdiction the ability to locate wireless calls when the caller was
unable to give their location.
PROPOSED NEW AGREEMENT:
A new Multi- Service Agreement has been negotiated with AT &T by the Regional 9 -1 -1 Board.
This Agreement would replace the Master Services Agreement and all ten (10) Addendums in
their entirety. It defines the responsibilities of AT &T and the Regional 9 -1 -1 Board for the update
of the existing Vesta Hosted E 9 -1 -1 call taking software and ancillary equipment for the Public
Safety Answering Points (PSAP) in the participating jurisdictions. It includes all of the latest
members of the Regional 9 -1 -1 Board (Bixby, Broken Arrow, Collinsville, Glenpool, Jenks, Owasso,
Osage County, NOETA, Sand Springs, Sapulpa, Skiatook, Tulsa, and Tulsa County).
It provides a pricing schedule for equipment and maintenance fees for the participating
jurisdictions for the five -year period from Cutover. This is a portion of the service costs charged to
the participating jurisdictions each month. The remainder of the fees charged monthly to the
jurisdictions besides the equipment and maintenance fees are determined by the tariffs
charged by AT &T.
Due to the latest INCOG population calculation, our total cost percentage is changing to 6.03%
of the entire cost for all participating jurisdictions as compared to 5.98% previously being
charged to Owasso. Due to the increased number of participating jurisdictions in the Regional
9 -1 -1 Board, the addition of a fiber network with an LTE back up, and the increase in Owasso's
population, Owasso will experience approximately a 7.0% increase in cost.
PROPOSED ACTION:
An item has been placed on the March work session agenda for discussion. Staff anticipates
requesting City Council consideration and action to approve the Multi- Service Agreement
during the March 19, 2019, City Council meeting.
ATTACHMENTS:
Multi- Service Agreement
AT &T Business Services Agreement (included by reference in the Multi- Service Agreement)
_ AT&T AT&T MA Reference No.
AT &T MULTI - SERVICE AGREEMENT
This AT &T Multi- Service Agreement consists of the attached provisions, and the AT &T Business Services Agreement, including definitions,
located at htto: / /www.business.att.com /agreement ("BSA ") (collectively the attached provisions and BSA constitute the "MSA "). In order for
Customer to purchase AT &T Services, the Parties must execute an applicable pricing schedule, referencing this MSA, reflecting the Services,
the pricing and the pricing schedule term ("Pricing Schedule "). Collectively the MSA, Pricing Schedule and applicable Service Publications
constitute the 'Agreement' for those Services. A °Service Publication" includes Tariffs; Guidebooks, and Service Guides located at
hh»tp: / /service,quidenew.att.com, which reflect the product descriptions, rates, terms and conditions applicable to a particular Service. Services
are further subject to the AT &T Acceptable Use Policy located at www.attcom /aup ( "AUP'. Service Publications and the AUP may be
amended by AT &T from time to time without notice to Customer. The order of priority of the documents that form the Agreement is: the
applicable Pricing Schedule or order, the MSA; the AUP; and then Service Publications; provided, however, if applicable laws or regulations of
a jurisdiction prohibits contractual modification of Tariff terms, the Tariff will prevail. In the event of a conflict within the MSA between the
attached provisions and the BSA, the attached provisions take precedence. For purposes of this MSA the arbitration provisions of the BSA are
replaced entirely with and superseded by the following:
ARBITRATION: ALL CLAIMS AND DISPUTES ARISING FROM THIS AGREEMENT SHALL BE SETTLED BY BINDING ARBITRATION
ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES (SUBJECT TO
THE REQUIREMENTS OF THE FEDERAL ARBITRATION ACT). ANY JUDGMENT ON ANY AWARD RENDERED MAY BE ENTERED AND
ENFORCED IN A COURT HAVING JURISDICTION. THE ARBITRATOR SHALL NOT HAVE THE AUTHORITY TO AWARD ANY DAMAGES
DISCLAIMED BY THIS AGREEMENT OR IN EXCESS OF THE LIABILITY LIMITATIONS IN THIS AGREEMENT, SHALL NOT HAVE THE
AUTHORITY TO ORDER PRE - HEARING DEPOSITIONS OR DOCUMENT DISCOVERY, BUT MAY COMPEL ATTENDANCE OF
WITNESSES AND PRODUCTION OF DOCUMENTS AT THE HEARING. THE PARTIES WAIVE ANY RIGHT TO TRIAL BY JURY AND
WAIVE ANY RIGHT TO PARTICIPATE IN OR INITIATE CLASS ACTIONS; IF THE PARTIES CANNOT WAIVE THESE RIGHTS, THIS
ENTIRE PARAGRAPH IS VOID.
AGREED: Customer AGREED: AT &T
By: By:
(by its authorized representative) (by its authorized representative)
(Typed or Printed Name) (Typed or Printed Name)
(Date) (Date)
i
'age 1 of 2 AT &T and Customer Confidential Information MSA UA III 09101!2015
Regional 9 -1 -1 Board
AT &T Corp.
Street Address: 2 W 2nd St, Ste 800
City: Tulsa State/Province: OK
Zi Code: 74103 Country: USA
CustofrierCorifact fgF:notices
AT &T::ContacifoY'octrces ,
Name: Darita Huckabee
Street Address: 12851 Manchester Road 1 -W408
Title: Legal & Legislative Affairs INCOG
City: St. Louis State /Province: MO
Street Address: 2 W 2nd St. Ste 800
Zip Code: 63131 Country: USA
City: Tulsa State /Province: OK
Zip Code: 74103 Country: USA
With a copy to:
Telephone: (918) 579.9438
AT &T Corp.
Fax:
One AT &T Way
Email: dhuckabee@incog.org
Bedminster, NJ 07921 -0752
ATTN: Master Agreement Support Team
Email: mast@ att.com
This Multi- Service Agreement between the customer named above (
"Customer) and AT &T Corp. ( "AT &T ") (each a'Partyl is effective when
signed by both Parties ffflective Date° ).
This AT &T Multi- Service Agreement consists of the attached provisions, and the AT &T Business Services Agreement, including definitions,
located at htto: / /www.business.att.com /agreement ("BSA ") (collectively the attached provisions and BSA constitute the "MSA "). In order for
Customer to purchase AT &T Services, the Parties must execute an applicable pricing schedule, referencing this MSA, reflecting the Services,
the pricing and the pricing schedule term ("Pricing Schedule "). Collectively the MSA, Pricing Schedule and applicable Service Publications
constitute the 'Agreement' for those Services. A °Service Publication" includes Tariffs; Guidebooks, and Service Guides located at
hh»tp: / /service,quidenew.att.com, which reflect the product descriptions, rates, terms and conditions applicable to a particular Service. Services
are further subject to the AT &T Acceptable Use Policy located at www.attcom /aup ( "AUP'. Service Publications and the AUP may be
amended by AT &T from time to time without notice to Customer. The order of priority of the documents that form the Agreement is: the
applicable Pricing Schedule or order, the MSA; the AUP; and then Service Publications; provided, however, if applicable laws or regulations of
a jurisdiction prohibits contractual modification of Tariff terms, the Tariff will prevail. In the event of a conflict within the MSA between the
attached provisions and the BSA, the attached provisions take precedence. For purposes of this MSA the arbitration provisions of the BSA are
replaced entirely with and superseded by the following:
ARBITRATION: ALL CLAIMS AND DISPUTES ARISING FROM THIS AGREEMENT SHALL BE SETTLED BY BINDING ARBITRATION
ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION UNDER ITS COMMERCIAL ARBITRATION RULES (SUBJECT TO
THE REQUIREMENTS OF THE FEDERAL ARBITRATION ACT). ANY JUDGMENT ON ANY AWARD RENDERED MAY BE ENTERED AND
ENFORCED IN A COURT HAVING JURISDICTION. THE ARBITRATOR SHALL NOT HAVE THE AUTHORITY TO AWARD ANY DAMAGES
DISCLAIMED BY THIS AGREEMENT OR IN EXCESS OF THE LIABILITY LIMITATIONS IN THIS AGREEMENT, SHALL NOT HAVE THE
AUTHORITY TO ORDER PRE - HEARING DEPOSITIONS OR DOCUMENT DISCOVERY, BUT MAY COMPEL ATTENDANCE OF
WITNESSES AND PRODUCTION OF DOCUMENTS AT THE HEARING. THE PARTIES WAIVE ANY RIGHT TO TRIAL BY JURY AND
WAIVE ANY RIGHT TO PARTICIPATE IN OR INITIATE CLASS ACTIONS; IF THE PARTIES CANNOT WAIVE THESE RIGHTS, THIS
ENTIRE PARAGRAPH IS VOID.
AGREED: Customer AGREED: AT &T
By: By:
(by its authorized representative) (by its authorized representative)
(Typed or Printed Name) (Typed or Printed Name)
(Date) (Date)
i
'age 1 of 2 AT &T and Customer Confidential Information MSA UA III 09101!2015
AT &T Multi-Service Agreement
Services: "Service' or 'Services' means all products and services
(including wireless, if applicable) AT &T provides Customer pursuant to
this Agreement.
Execution by Affiliates: An AT &T Affiliate or Customer Affiliate may
sign a Pricing Schedule in its own name. Such Affiliate contract will be
a separate but associated contract incorporating the terms of this
Agreement. Customer and AT &T will cause their respective Affiliates to
comply with such separate, associated contract(s). An "Affiliate" of a
party is any entity that controls, is controlled by or is under common
control with such party.
License and Other Terms: Software, Purchased Equipment and Third -
Party Services (a service provided directly to Customer by a third party
under a separate agreement between Customer and the third party)
may be provided subject to the terms of a separate license or other
agreement between Customer and either the licensor, the third -party
service provider or the manufacturer. Customer's execution of the
Pricing Schedule or placement of an Order for Software, Purchased
Equipment or Third -Party Services is Customer's agreement to comply
with such separate agreement Unless a Service Publication specifies
otherwise, AT &T's sole responsibility with respect to Third -Party
Services is to place Customer's orders for Third -Party Services, except
that AT &T may invoice and collect payment from Customer for the
Third -Party Services.
Pricing and Pricing Schedule Term; Terms Applicable After End of
Pricing Schedule Term: Prices listed in a Pricing Schedule are
stabilized until the end of the Pricing Schedule term, including
applicable extensions, ( "Pricing Schedule Term') and apply in lieu of
corresponding prices in the applicable Service Publication. No
promotions, credits, discounts or waivers set forth in a Service
Publication apply. At the end of the Pricing Schedule Term, Customer
may continue Service (subject to any applicable notice or other
requirements in a Service Publication for Customer to terminate a
Service Component) on a month-to -month basis at the prices, terms
and conditions in effect on the last day of the Pricing Schedule Term.
AT &T may change such prices, terms or conditions on 30 days' prior
notice to Customer.
MARC: Minimum Annual Revenue Commitment ( "MARC) is an annual
revenue commitment set forth in a Pricing Schedule that Customer
agrees to satisfy during each 12 -month period of the Pricing Schedule
Term. If Customer fails to satisfy the MARC for any such period,
Customer agrees to pay a shortfall charge equal to the difference
between the MARC and the total of the applicable MARC - Eligible
Charges, as defined in the applicable Pricing Schedule, incurred during
such period, and AT &T may withhold contractual credits unfit Customer
pays the shortfall charge.
Termination and Termination Charges: Either party may terminate for
material breach upon thirty (30) days' prior written notice to the other
party. If a Service or Service Component is terminated by Customer
for convenience or by AT &T for cause prior to Cutover, Customer
() agrees to pay any pre - Cutover termination or cancellation charges
set out in. a Pricing Schedule or Service Publication, or (H) in the
absence of such specified charges, agrees to reimburse AT &T for time
and materials incurred prior to the effective date of termination, plus
any third -party charges resulting from the termination. If a Service or
Service Component is terminated by Customer for convenience or by
AT &T for cause after Cutover, Customer agrees to pay applicable
termination charges as follows: (1) 50% of any unpaid recurring charges
for the terminated Service or Service Component attributable to the
unexpired portion of an applicable Minimum Payment Period (as
defined in applicable Pricing Schedule); (ii) if termination occurs before
the end of an applicable Minimum Retention Period (as defined in
applicable Pricing Schedule), any associated credits or waived or
unpaid non - recurring charges; and (ill) any charges incurred by AT &T
from a third -party (i.e., not an AT &T Affiliate) due to the termination.
The charges set forth in (I) and (it) do not apply if a terminated Service
Component is replaced with an upgraded Service Component at the
same Site, but only if the Minimum Payment Period or Minimum
Retention Period, as applicable, (the "Minimum Period ') and associated
charge for the replacement Service Component are equal to or greater
than the corresponding Minimum Period and associated charge for the
terminated Service Component, respectively, and If the upgrade is not
restricted in the applicable Service Publication. In addition, if Customer
terminates a Pricing Schedule that has a MARC, Customer agrees to
pay an amount equal to 50% of the unsatisfied MARC for the balance
of the Pricing Schedule Term.
Billing and Disputes: If Customer does not dispute a charge in writing
within 6 months after the invoice date, Customer waives the right to
dispute. AT &T must issue a bill within six (6) months after charges are
incurred (other than for automated or live operated assisted calls) or it
waives the charges.
At Customers request, but subject to AT &T's consent (which may not
be unreasonably withheld or withdrawn), Customer's Affiliates may be
invoiced separately, and AT &T will accept payment from such
Affiliates. Customer will be responsible for payment if Customer's
Affiliates do not pay charges in accordance with this Agreement.
Purchased Equipment: Except as specified in a Service Publication or
Pricing Schedule, title to and risk of loss of equipment AT &T sells
Customer ("Purchased Equipmenr) pass to Customer on delivery to
the transport carrier for shipment to Customer's designated location.
AT &T retains a purchase money security interest in all Purchased
Equipment until Customer pays for it in full; Customer appoints AT &T
as Customer's agent to sign and file a financing statement to perfect
AT &T's security interest, All Purchased Equipment is provided on an
"AS IS" basis, except that AT &T passes through to Customer any
warranties available from its suppliers, to the extent that AT &T is
permitted to do so under its contracts with those suppliers.
Privacy: Each party is responsible for complying with the privacy laws
applicable to its business. AT &T shall require Its personnel, agents and
contractors around the world who process Customer personal data to
protect such information in accordance with the data protection laws
and regulations applicable to AT &T's business. If Customer does not
want AT &T to comprehend Customer data to which it may have access
in performing Services, Customer must encrypt such data to be
unintelligible. Customer is responsible for obtaining consent from and
giving notice to Its users, employees and agents regarding Customer's
and AT &T's collection and use of the User, employee or agent
information in connection with a Service. Customer agrees to make
accessible or provide Customer personal data to AT &T only if it has
legal authority to do so.
Trademarks and Publicity: Neither party will display or use the other
party's trade names, logos, trademarks, service marks or other indicia
of origin, or issue public statements about this agreement or the
Services, without the other party's prior written consent
Governing Law: Unless a regulatory agency with jurisdiction over the
applicable Service applies a different law, this Agreement is governed
by the law of the State of New York, without regard to its conflict of law
principles. The United Nations Convention on Contracts for
International Sale of Goods will not apply.
Page 2 of 2 AT &T and Customer Confidential Information MSA UA 111 09/01/20'
AT &T
-1 Board
City: Tulsa
State / Province: OK Country: USA
Domestic / Intl / Zip Code: 74103
Name: Darita Huckabee
Title: Legal & Legislative Affairs INCOG
Telephone: (918)579 -9438
Fax:
Email: dhuckabee @incog.org
Street Address: 2 W 2nd St. Ste 800
City: Tulsa
State / Province: OK Country: USA
Domestic / Iml /Zip Code: 74103
Contact Name: Darita Huckabee
Title: Legal & Legislative Affairs INCOG
Telephone: (918) 579 -9438
Fax:
AT &T MA Reference No.
AT &T HOSTED E 9.1.1 SERVICE
Pricing Schedule
Southwestern Bell Telephone Company,
d /b /a AT &T Oklahoma
One AT &T Way
Bedminster, NJ 07921 -0752
Attn: Master Agreement Support Team
E -mail: mast17c att.com
Street Address: 12851 Manchester Road, Suite 1 -W -408
City: St. Louis
State / Province: MO Country: USA
Domestic I Intl / Zip Code: 63131
Telephone: (314)450 -2520
Email: todd.kad @att.com
Sales /Branch Manager: Dustin Alexander
SCVP Name: Pat Thetford
This Pricing Schedule is part of the Agreement between AT &T and Customer referenced above.
By:
(bv its authorized representative)
or Printed
ATTUID: AT &T and Customer Confidential Information ROME Opportunity ID:
Public Safety Hosted Pricing Schedule F Page 1 of 5 Updated: 012815
AT &T GENERAL TERMS APPLICABLE TO
AT &T PUBLIC SAFETY HOSTED E9.1.1 SERVICE
This Pricing Schedule is part of the Agreement between Southwestem Bell Telephone Company, dba AT &T Oklahoma and the Customer referenced
above.
This Pricing Schedule consists of this Pricing Schedule and any Attachments hereto (e.g., Statement of Work ("SOW "); Scope of Work ( "SCOW ");
Inventory Schedule and Payment Terms; Bill of Material; Project Implementation Guide; Implementation Timeline; or Certificate of Acceptance) that
currently, or may in the future, reference this Pricing Schedule. In the event of a conflict between this Pricing Schedule and any Attachments hereto,
this Pricing Schedule shall take precedence.
SERVICE: An enhanced 9 -1 -1 ("E 9 -1 -1") Service provisioned by AT &T that utilizes AT &T Premises to house certain E 9.1 -1 Call Handling
Equipment for purposes of receiving and transporting E 9 -1 -1 calls from within a predetermined service area to authorized Public Safety Answering
Points (PSAPs) identified by Customer. As part of the Service, AT &T will install Customer End User Equipment identified in the Statement of Work
at Customer PSAP Sites; will train Customer's employees on the use of the Customer End User Equipment; and will test the Customer End User
Equipment and verify that itis operating as designed. AT &T will also provision the necessary network elements (set forth below) required to deliver
E 9 -1 -1 calls to the Customer PSAP Sites. AT &T will be responsible for the maintenance of the Equipment necessary to provision the Service, as
more fully described in the Statement of Work.
SERVICE PROVIDER: Southwestern Bell Telephone Company, dlbfa AT &T Oklahoma.
TERM: The Pricing Schedule Term shall begin on Cutover and continue to the latter of (a) 5 years from Cutover; or (b) until such time as no Service
Components are provided to Customer under this Pricing Schedule.
SERVICE COMPONENTS AND PRICING: The following prices shall apply to the various Service Components offered as part of the Service. Any
Service Components that are offered under an AT &T Tariff or Guidebook are offered under the terms and conditions set forth therein unless modified
in this Pricing Schedule.
Network Transport Components: The 9 -1 -1 tariff prices apply to trunking between AT &T Premises and the Customer PSAP Sites.
9 -1.1 Database Components: Customer will provide Enhanced 9.1 -1 utilizing AT &T's Tandem /Selective Router and utilizing the Automatic Number
Identification system and the Automatic Location identification system. The charges and terms and conditions for these features are listed in the
AT &T Tariff or Guidebook, as may be modified from time to time.
Other Components: Customer will also order the following Service Components on terms and conditions set forth in the applicable AT &T Tariff or
Guidebook.
I. AT &T Bandwidth Services provided under an "AT &T Integrated Data Services Pricing Schedule"
II. AT &T VPN Service provided under an "AT &T VPN Pricing Schedule°
III. AT &T Managed Internet Service provided under an "AT &T Managed Internet Service Pricing Schedule"
IV. AT &T Managed Router Solution provided under an "AT &T Managed Router Solution Pricing Schedule
V. Point -to -point DS -1 Service provided under an "ILEC Intrastate Services Pricing Schedule Pursuant to Custom Terms"
Equipment and Maintenance: The rates and charges for Equipment (consisting of Customer End User Equipment and Call Handling Equipment)
and maintenance of the E ui ment are as follows:
Site Name':
Adtlress
City
,,....._
State
Quarfity of
Positions .
Nan Recurring'
Gosis...
Monthly
Recur rif Costs, r
Bixby
116 W Needles
Bixby
OK
2
$ 0.00
$ 2,190.00
Broken Arrow
1101 N 6th St.
Broken Arrow
OK
8
$ 0.00
$ 8,760.00
Collinsville
1023 W Center
Collinsville
OK
2
$ 0.00
$ 2,190.00
Glen pool
14536 S Elwood Ave
Glen pool
OK
2
$ 0.00
$ 2,190.00
Jenks
211 N Elm St
Jenks
OK
2
$ 0.00
$ 2,190.00
Owasso
452 S Main St
Owasso
OK
3
$ 0.00
$ 3,285.00
NOETA
200 S. Lynn Riggs Blvd
Claremore
OK
7
$ 0.00
$ 7,665.00
Sand Springs
100 E Broadway St
Sand Springs
OK
2
$ 0.00
$ 2,190.00
Sapulpa
20 N Walnut St
Sapulpa
OK
2
$ 0.00
$ 2,190.00
Skiatook
220 S Broadway St
Skiatook
OK
2
$ 0.00
$ 2,190.00
Tulsa
801 E. Oklahoma St
Tulsa
OK
32
$ 0.00
$ 35,040.00
Tulsa County
801 E. Oklahoma St
Tulsa
OK
2
$ 0.00
$ 2,190.00
Total Charges
$ 0.00
$ 72,270,00
Payment Terms:
(1) Charges for Host Locations not due unfit Hosts are installed and accepted and first PSAP is on -line and accepted.
(2) PSAP Location: Charges Per Position not due until PSAP installed and accepted:
Service Plan Payment Terms: ® Monthly Payments 0 Annual Payments ❑ Financing: (Name of Leasing Company)
Monthly Price: $ _ Annual Price: $
ATTUID: AT &T and Customer Confidential Information ROME Opportunity ID:
Public Safety Hosted Pricing Schedule I Page 2 of 5 Updated: 091918
AT &T GENERAL TERMS APPLICABLE TO
AT &T PUBLIC SAFETY HOSTED E9 -1 -1 SERVICE
ADDITIONAL TERMS AND CONDITIONS
1. Definitions
"AT &T E9.14 Hosted Service" means the Service as described
above, provided on the terms and conditions set forth herein.
"AT &T Premises" means an AT &T owned or operated facility specified
in an Order where E9 -1.1 Cali Handling Equipment will be installed and
certain elements of the Service are performed.
"Call Handling Equipment" means the equipment and Licensed
Software that AT &T will acquire and install at AT &T Premise(s) for
purpose of providing the Services to be provisioned under this Pricing
Schedule.
"Customer Premises" means Customer's facility or location specified
in an Order where the Equipment will be installed or Services
performed. Customer Premises will be deemed Site(s) for purposes of
the Agreement
"Cutover" means (i) for a Service, when the Service is first provisioned
or made available to Customer's use at any Site; and /or (ii) for
Equipment, when it is delivered to a carrier for shipment, or if AT &T
provides installation as part of the Services, then upon AT &T's
Installation of the Equipment and acceptance by Customer.
"Customer End User Equipment" means the equipment and
Licensed Software that AT &T licenses or leases, as applicable, to
Customer or for which AT &T provides Services as provided hereunder
that is installed at Site. Ownership of, and title to, Customer End User
Equipmentshall at all times remain with AT &T. Upon termination of this
Pricing Schedule, AT &T shall have the right to re- possess the Customer
End User Equipment at a mutually agreeable date and time.
"Equipment" unless otherwise defined, means Customer End User
Equipment and Call Handling Equipment.
"Order" means any purchase order issued by Customer for Equipment
or Services that references this Pricing Schedule, is signed by
Customer's authorized representative, and is accepted by AT &T.
Orders will be deemed Attachments to this Pricing Schedule once
accepted by AT &T.
"PSAP" means a Public Safety Answering Point. The location of a
PSAP will be deemed a Site for purposes of the Agreement
"Statement of Work" or "SOW" means the attached statement(s) of
work and /or other ordering documents that describe materials and
Services to be provided pursuant to this Pricing Schedule. On occasion,
SOWs may be entitled Statement of Work (SOW), Scope of Work
(SCOW) or Pre - Installation Guide (PIG).
2. Scope
AT &T will procure the Equipment and provision the Service as specified
In this Pricing Schedule and any attachments hereto.
3. Customer End User Equipment; Delivery and Installation by
AT &T
AT &T will deliver the Customer End User Equipment FOB origin,
prepaid and add. Title to the Customer End User Equipment and all risk
of loss to the Customer End User Equipment shall pass to Customer at
the time of delivery to the carrier for shipment. Origin is defined as the
manufacturer's site when the Customer End User Equipment is shipped
directly to Customer Site and as AT &T's staging facility when AT &T
performs staging on the Customer End User Equipment before delivery
to Customer. Customer acknowledges and agrees that AT &T's ability
to provide Customer End User Equipment during the term of this Pricing
Schedule is contingent upon the supply and delivery schedules of the
Customer End User Equipment manufacturer(s). AT &T shall have no
liability for delays in any delivery schedule, Customer End User
Equipment is described in the SOW attached hereto,
4. AT &T Call Handling Equipment
AT &T shall have no liability for delays in any delivery schedule
pertaining to AT &T Call Handling Equipment, AT &T is solely
responsible for the installation of AT &T Call Handling Equipment on
AT &T Premises.
5, Customer Responsibilities for Installation Services at Customer
Premise(s)
AT &T's obligations under this Pricing Schedule and the timely fulfillment
thereof, are contingent upon timely receipt from Customer of all rea-
sonably necessary assistance and cooperation in all matters relating to
this Pricing Schedule, including reasonable access to relevant
personnel, records, information and facilities. Customer shall provide
AT &T, in a timely fashion, with all information reasonably required for
the performance of the Services by AT &T. Customer represents that all
information presently known to be necessary to AT &Ts understanding
of the Services to be performed have been disclosed or provided to
AT &T and Customer will keep AT &T timely informed of any new
information which may be necessary to AT &Ts understanding of the
Services to be performed. Customer shall provide AT &T with
reasonable access to the premises necessary for the performance of
the Services required under this Pricing Schedule as more fully
described in Section 3.1 of the Master Agreement. In the event of
Customer's failure to perform its responsibilities hereunder, AT &T may,
at AT &T's option, assume or fulfill any and/or all of Customer's
responsibilities, directly or through contract with third parties. in such
instance, it shall be considered an increase in the scope of the Services.
AT &T may charge Customer any and all charges incurred by AT &T due
to Customer's failure to timely fuifill its obligations under this Section.
Notwithstanding any other part of this Pricing Schedule: (a) AT &T shall
have the right to suspend performance or to pursue any other remedies
provided for under the Agreement where Customer delays or fails to
comply with this provision; and (b) where any of the measures described
above are unreasonably expensive, Customer may request that AT &T
suspend its performance until such time as an alternative remedy or
course of performance is secured or agreed upon; provided, however,
that AT &T may terminate this Pricing Schedule or an Order where any
such suspension lasts longer than thirty (30) days.
6. Invoicing and Payment Terms
Invoices for all Customer End User Equipment and AT &T Call Handling
Equipment will be issued upon Customer's Acceptance of the Services
and Customer End User Equipment, as defined in Section 7 hereof, on
a PSAP -by -PSAP basis. Invoices for maintenance Services will be ,
issued pursuant to the terms of the Master Agreement.
ATTUID: AT &T and Customer Confidential Information ROME Opportunity ID:
Public Safety Hosted Pricinq Schedule Page 3 of 5 Updated: 091918
AT &T
GENERAL TERMS APPLICABLE TO
AT &T PUBLIC SAFETY HOSTED E9.1 -1 SERVICE
7, Initial Acceptance of Services and Customer End User
Equipment
On a PSAP -by -PSAP basis, Customer shall have a designated staff
member on -site at the Initial completion of Services and installation of
the Customer End User Equipment to sign the acceptance document,
acknowledging the Services were performed to accordance with the
SOW and are complete as to each PSAP. If any installation Services
are incomplete or nonconforming at the time of initial installation,
Customer must provide written notice to AT &T identifying such
installation Services within ten (10) business days of notice by AT &T of
completion of said Services at a PSAP, or else Customer waives
remedy. Upon written notification, AT &T will then have thirty (30)
business days to re- perform or complete the nonconforming installation
Services. If AT &T is unable to, or fails to, correct such nonconformance
in all material respects, AT &T may, as AT &T's sole liability and
Customer's sole remedy, refund to Customer all amounts paid by
Customer for the nonconforming portion of the installation Services.
8. Licensed Software
Software is provided subject to the particular licensor's standard
software license that accompanies Customer End User Equipment.
The standard software license is a separate agreement between
Customer and the licensor. Customer's assent to the terms and
conditions of this Pricing Schedule binds Customer to the terms and
conditions of the licensor's standard software license, as if the terms
and conditions of the licenser's standard software agreement were fully
set forth in this Pricing Schedule, and Customer shall comply with the
terms and conditions of the licensor's standard license and associated
documentation.
9. Limited Warranty, Limitation of Liability and Limitation of
Remedy.
In addition to any similar protections set forth under the Master
Agreement, the following provisions apply to Services and
Equipment offered underthis Pricing Schedule:
9.1 WARRANTIES.
(a) Equipment. The Equipment will be provided to Customer on an "As
Is" basis. (i) AT &T DISCLAIMS ANY AND ALL WARRANTIES,
EXPRESS OR IMPLIED (INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY, OF FITNESS FOR A
PARTICULAR PURPOSE, TITLE< NON_INFRINGEMENT, OR
ARISING BY VIRTUE OF USAGE OF TRADE). (ii) AT &T WILL NOT
HAVE ANY OBLIGATION OR BE LIABLE FOR ANY ERROR,
OMISSION, DEFECT, DEFICIENCY, OR NONCOMFORMITY IN ANY
EQUIPMENT OR ANY OF THE SERVICES. AT &T DOES NOT
WARRANT THAT THE OPERATION OF EQUIPMENT WILL BE
UNINTERRUPTED OR ERROR FREE. AT &T HAS NO WARRANTY
OBLIGATION FOR EQUIPMENT THAT CUSTOMER ACQUIRES
THROUGH AT &T AND EQUIPMENT THAT IS NOT MANUFACTURED
BY AT &T AND THAT DOES NOT BEAR AN AT &T LOGO OR
COPYRIGHT NOTICE. Customer, not AT &T, is responsible for
selecting Equipment to achieve its intended results and for promptly
verifying that the Equipment performs as specified by the manufacturer
or licensor.
(b) Manufacturer's Warranty: Notwithstanding the disclaimer set forth
in the subsection (a) of this section, AT &T shall pass through to
Customer any hardware warranties available from Equipment
manufacturers and subsection (a) does not negate any software
warranty that Customer may obtain directly from the licensor under the
particular licensor's standard software license.
9.2 WORKMANSHIP WARRANTY(a) The provislon of Services and
any deliverables under this Pricing Schedule shall be performed in a
workmanlike manner that would meet commercial industry standards in
the field to which the work pertains, as well as any standards set forth
in any Attachments, including, but not limited to, any SOWS. No other
warranties are provided by AT &T under this Pricing Schedule.
(b) Further Disclaimer As To Information Provided by Customer.
The Services, as described herein and any Attachments, are based
upon, among other things, Information provided by CUSTOMER. IN
THIS REGARD, AT &T MAKES NO EXPRESS OR IMPLIED
REPRESENTATION OR WARRANTY AS TO THE ACCURACY OR
COMPLETENESS OF THE INFORMATION PROVIDED TO AT &T BY
CUSTOMER. CUSTOMER ACKNOWLEDGES AND AGREES THAT:
(1) NONE OF THE INFORMATION FURNISHED BY CUSTOMER IN
CONNECTION WITH AT &T SERVICES AND /OR DELIVERABLES
HAS BEEN INDEPENDENTLY VERIFIED BY AT &T AND (11) AT &T
EXPRESSLY DISCLAIMS, AND WILL NOT BE SUBJECT TO, ANY
LIABILITY WHICH MAY BE BASED ON SUCH INFORMATION, OR
ANY ERRORS OR OMISSIONS IN SUCH INFORMATION, WHETHER
OR NOT AT &T KNEW OR SHOULD HAVE KNOWN OF ANY SUCH
ERRORS OR OMISSIONS, OR WAS RESPONSIBLE FOR OR
PARTICIPATED IN THEIR INCLUSION IN OR OMISSION FROM THE
SERVICES AND /OR DELIVERABLES. If AT &T does become aware of
any errors or omissions in information are made or provided by
Customer, AT &T will promptly notify Customer, in writing, of such errors
and omissions.
10. Storage of Equipment
AT &T and/or Its designated subcontractors may store a reasonable
amount of Equipment, materials, tools and other items necessary for
the performance of the Services on a Site or in such other secure
locatlon(s) as Customer may designate, at no charge. Customer will
take reasonable precautions to protect and maintain the integrity of any
such items and will accept delivery of any such items delivered to
Customer's Site when AT &T personnel are not available to accept
delivery and place or direct the placement of such items on the Site or
other secure location(s). In the event Customer accepts delivery of any
items under this Pdcing Schedule, Customer will promptly notify AT &T
of the delivery and location of the items delivered.
11. Amendments; Termination
Customer will be charged for any additions, deletions or changes
CChange ") in the Equipment and /or Services. If Customer desires a
Change, Customer will notify AT &T by written request, and AT &T will
provide Customer a revised Bill of Materials and /or Statement of Work
reflecting the Equipment, Service and price changes shipping dates,
Cutover dates and other terms. Any increase or decrease in the price
occasioned by a Change will be added to /subtracted from the amount
of Customer's invoice. After the Effective Date of this Pricing Schedule,
ATTUID: AT &T and Customer Confidential Information ROME
Public Safetv Hosted Pricing Schedule I Page 4 of 5 Update
AT &T GENERAL TERMS APPLICABLE TO
AT &T PUBLIC SAFETY HOSTED E9.1 -1 SERVICE
any changes to an Order or SOW requested by Customer will be
processed as a "Change Order'. If AT&T does not receive the executed
change documents within 30 (thirty) days, no changes will be made to
the original document. This Pricing Schedule may be amended or
modified only by written instrument signed by an authorized
representative of each party.
If Customer changes the work schedule in a SOW or if compliance with
such schedule becomes Impractical, due to no fault of AT &T, AT &T
reserves the right to reevaluate and amend the pricing for Equipment
and Services or to submit change notice for any additional costs
incurred as a consequence of such changes.
Either party may terminate this Agreement in whole or in part by giving
the other party at least thirty (30) days' prior written notice. Either Party
may terminate an Order or Change Order by giving the other Party
written notice prior to Cutover. In the event Customer terminates an
Order or Change Order. (i) prior to the date of delivery of any
Equipment, Customer shall pay as a cancellation fee, and not as a
penalty, an amount equal to twenty percent (20 %) of the total purchase
price of the Equipment cancelled (and once Equipment is delivered to
Customer, the relevant Order(s) may not be cancelled); and (ii)
Customer shall be liable for an amount equal to fifty percent (50 %) of
the fees for Services for the remaining term of this Pricing Schedule (or
any applicable Order) plus any non - recoverable costs including, but not
limited to, amounts incurred by AT&T in connection with the provisioning
of cancelled Equipment and Services. Upon termination, Customer
agrees to pay all amounts due for Equipment and Services provided by
AT &T up to and including the effective date of termination, plus any
costs or expenses (including restocking fees) incurred by AT &T in
connection with the performance of the Order. In the event the
Customer terminates an Order or Change Order prior to Cutover, the
Customer shall be liable for all expenses incurred by AT &T under that
Order or Change. Upon termination, Customer agrees to pay AT &T all
amounts due for Equipment and Services provided by AT &T up to and
including the effective date of termination, plus any nonrecoverable
restocking fees or other costs incurred by AT &T. Such payment will
constitute a full and complete discharge of Customer's payment
obligations. Termination will also constitute a full and complete
discharge of AT &T's obligations. Any Order in progress or requested
prior to the termination of this Pricing Schedule will be completed and
Customer agree to pay AT &T for the Services performed and /or any
Equipment delivered or installed under the Order.
Customer will only be liable for the charges incurred in connection with
termination as described in this Section 11. Customer shall not be
responsible for any other termination charges specified in the Master
Agreement
12. Termination of Purchase Order; Suspension of Service
Except as otherwise expressly provided in this Pricing Schedule,
Order(s) may not be terminated, suspended or canceled unless: a) the
other party is in material breach of or default under such Order, and
such breach or default continues for a period of thirty (30) days after the
giving of written notice by the party not in breach or default; or b) any
federal, state or local governmental agency or regulatory body or a court
or tribunal of competent jurisdiction renders or enters an order, ruling,
regulation, directive, decree or judgment which restricts or prohibits
either party from continuing, impairs either party's ability to continue, or
makes impractical or unduly expensive either party's continuance under
such Order or this Agreement.
13. General Provisions
AT &T is entitled to Increased compensation and/or time for completion
where AT &T encounters concealed physical conditions Which differ
materially from those indicated in any documents provided under this
Agreement or otherwise represented by Customer, or latent physical
conditions which differ materially from those ordinarily found to exist and
generally recognized as inherent in the installation and /or maintenance
activities contemplated by this Pricing Schedule, where such conditions
would materially interfere with, delay or increase cost of performance
under this Pricing Schedule.
All intellectual property in all Services and Equipment shall be the sole
and exclusive property of AT &T or its suppliers.
Attachments:
1. Statements of Work e.g. SOW, SCOW, PIG ❑
2. Bill of Materials for Equipment and Services ❑
3. Invoicing Schedule and Payment Terms ❑
4, Implementation Timeline ❑
5. Certificate of Acceptance ❑
6. Other: [ ) ❑
_ AT &T and Customer Confidential Information
Hosted Pricino Schedule I Pape 5 of 5
Retweern
INC ®G
KA
', I
For a VESTA — AT &T Hosted 911 System
Prepared by:
Brent Trease
Technical Sales Consultant II
AT &T Public Safety
TABLE OF CONTENTS ................................................................................ ...............................
2
STATEMENT OF WORK ........................................................................ ............................... 3
EXECUTIVESUMMARY ............................................................................ ...............................
3
CONTACTINFORMAT ION ......................................................................... ...............................
3
SCOPEOF WORK ..................................................................................... ...............................
4
Overview................................................................................................. ...............................
4
ASSIJMPTTONS......................................................................................... ...............................
6
PROPOSED PROJECT TTMELiN* E ................................................................ ...............................
7
RESPONSIBILITIES OF THE PARTIES ......................................................... ...............................
7
AT &T Responsibilities.................... ..... .... ... ........ ............................... ....................................
7
INCOG and member PSAP (Customer Responsibilities ....................... ...............................
8
MAINTENANCE & WARRANTY INFORMATION ......................................... ...............................
9
ACCEPTANCE CRITERIA ................................................................... .............................11
Confidential Page 2 1/23/2019
The purpose of this Statement of Work (SOW) is to clarify the responsibilities of AT &T
& INCOG, regarding the scope of work, deliverables, and terms and conditions for
upgrading the existing Vesta (AT &T) Hosted 911 call taking positions and ancillary
equipment for the PSAP's list on Appendix 1 below.
(6 Customer Information
Customer Name
INCOG
Primary PSAP
Executive,SummaYy ;
Contact Position
Contact Name
Contact Number
� �?
INCOG
DARITA
HUCKABEE
918 -579 -9438
,
The purpose of this Statement of Work (SOW) is to clarify the responsibilities of AT &T
& INCOG, regarding the scope of work, deliverables, and terms and conditions for
upgrading the existing Vesta (AT &T) Hosted 911 call taking positions and ancillary
equipment for the PSAP's list on Appendix 1 below.
(6 Customer Information
Customer Name
INCOG
Primary PSAP
INCOG
Contact Position
Contact Name
Contact Number
Cell Number
INCOG
DARITA
HUCKABEE
918 -579 -9438
(ii AT&t Information
Position
Contact Name
Contact Number
Cell Number
911 Resolution
Center
NA
1- 866 -AT &T-
E911
NA
Acct Mgr
Todd Karl
314 -450 -2520
Program Manager
TBD
TBD
CC
Technical Sales
Consultant 11
Brent Trease
918 -576 -2600
Confidential Page 3 1/23/2019
Scdpe of ]Nock
Overview
1NCOG is a consortium of PSAP's that currently reside on an AT &T Hosted VESTA
9 -1 -1 Solution serving (13) 9 -1 -1 Agencies. AT &T upon execution of contract will
upgrade the INCOG AT &T Hosted 9 -1 -1 solution with both a software and
hardware refresh.
The AT &T Hosted 9 -1 -1 Services include:
O Geo- diverse & Geo- redundancy
• 911 and Mapping Functionality
C Robust ACD functionality
MIS Reporting (ECaTS)
m Interoperability
Y Security software and features
• System Health & Monitoring
Patch Management
C Virus Protection
• Disaster Recovery
• Back Up and Restoral
Y Training
Integration Services
• Project Management
• System Design / Integration Coordination
Vendor and AT &T Cutover Support
• On -Line & On -Site Support
Remote Maintenance / Diagnostics
Confidential Page 4 1/23/2019
R I "-7 fir , �.
APPENDIX 1
Confidential Page 5 1/23/2019
Assume #ions
A. The customer will provide a secure storage area to hold the 911 equipment
during the interim time before the equipment is installed.
B. The customer will coordinate all necessary installation & training dates with
AT &T Project Management.
C. AT &T, Motorola & ECaTS will perform all necessary installation & testing of the
all equipment and associated configuration.
D. Airbus will provide Vesta Administrative and Agent training to all PSAP
personnel on the Vesta - 911 system. ECaTS will provide ECaTS MIS training
remotely via Webinar as needed.
E. After the installation and training is complete, AT &T will be responsible for
cleaning up all affected areas and removing any items leftover from the work
area.
F. AT &T will provide all necessary post support contact information to all listed
PSAP's.
G. If one does not already exist, the customer will mount a piece of plywood
(approximately 4 ft. by 4 ft) in an agreed upon space, for AT &T to
mount/terminate the necessary equipment and 911 circuits.
H. AT &T will re -use existing Host 911 -Ali circuits that will provide 911 ANl / ALI
information for landline & wireless 911 calls.
I. AT &T will re -use existing Host 911 -CAMA circuits.
J. AT &T will provide a UPS backup power source by installing OMN1900 - UPS
devices at each of the workstations and a 2Kva UPS in the back room of each
PSAP. The UPS's will provide temporary backup power to all provided 911
equipment but, the UPS's are not designed to provide backup power for an
extended period of time. The UPS's are only intended to supplement the power
for a short time (typically 10 to 15 minutes) during the customers transition from
the loss of commercial AIC power, to a backup power source provided by the
customer.
Confidential Page 6 1/23/2019
w
K. The customer will provide a clean & separate A/C power source to a designated
backroom area (located near the area where the 911 circuits are terminated,
typically less than 6 feet). To provide for a stable 9 -1 -1 system back -room power
source should be exclusive to the 911 equipment to provide for a more stable
911 platform. A separate quad (4 plug) 20 amp power outlet is preferred to
power the UPS and 911 equipment in the back room. An 1-5 -20 twist lock outlet
is preferred for the backroom UPS, but not required. A separate (5 -15) power
source outlet is preferred for the 911 Positions in the dispatch room to keep the
911 equipment separate from other equipment. Those units are a standard
115Vac outlet.
L. The customer will provide a solid grounding system (according to Industry
Electrical specifications) that allows for a separate # 6 grounding termination for
the new 911 equipment. Without an industry standard ground 9 -1 -1 equipment
can either malfunction or be damaged by outside power sources.
M. The existing AVPN & LTE backup networks will be re -used at each PSAP.
Proposed Pr „olect'�imehne,
Contract signed- TBD
Equipment ordered -Upon execution of contract
9 -1 -1 Installation date - TBD
Project complete date —TBD
Responsrbihties of tMe Parties;
AT &T Responsibilities
• AT &T will install the 911 equipment detailed above in the overview section of
this Statement of Work and also listed in Appendix 1.
Confidential Page 7 1/23/2019
• AT &T will coordinate the Motorola & ECaTS training for PSAP employees on
the use of the Vesta - 911 answering equipment & the ECaTS MIS platform
as needed.
• AT &T will test the 911 equipment and verify that it is properly functioning in
the processing of 911 calls in.accordance with the Acceptance Criteria
details listed below.
• AT &T will provide 3 serial cable handoffs for required customer CAD spills.
• See Assumptions section for additional AT &T responsibilities.
INCOG and member PSAP (Customer) Responsibilities
• Customer will work with AT &T to schedule end -user training associated
with the Vesta - 911 answering equipment and the ECaT's MIS as
needed.
• Customer will also coordinate with AT &T on an implementation and go
live schedule for the new 911 equipment.
• Customer will be responsible to report any feature or other system
malfunction to AT &T personnel for repair.
• Once acceptance criteria outlined below has been met, customer will sign the
acceptance document indicating they agree that the 911 system is in a good
operating state for 72 hours after cut day, free of major defects. Example: City of
Tulsa cut's live, 72 hours after the cut live date without major defects or issues
the PSAP would be considered accepted.
Customer is responsible to connect and configure any customer provided
equipment that requires a CAD spill (AT &T will provide a 6ft serial cable
with the CAD spill). It is the responsibility of the customers vendors
(CAD / Voice Recorder / Radio, etc..) to terminate the CAD spill to their
respective equipment and make any necessary configurations to the
non AT &T provided CPE.
• Where applicable Customer is.responsible for providing the map data
files that will be loaded into the Vesta Map Local software and for
keeping the map data updated as new data comes available.
(The customer will provide a solid grounding system that provides AT &T with a
#6 ground termination in the equipment room. Failure of equipment due to an
inadequate grounding system is the responsibility of the customer and any costs
associated with damaged equipment due to an inadequate ground is the
responsibility of the customer).
Confidential Page 8 1123/2019
Note: If a local NetClock is provided the customer will be responsible for
terminating the NetClock output leads to the customer provided equipment that
requires timing input. Customer will be responsible for mounting the Antenna
mast and running the cable from the antenna mast to the NetClock (AT &T does
not drill through floors /roofs or work on the customers roof to provide for this
connection due to safety issues). AT &T will mount and install the NetClock
hardware in the customer provided backroom.
See the Assumptions section for other responsibilities.
The continuing maintenance of the new 911 equipment detailed above will be
provided by AT &T to INCOG on an 8a to 5p (Mon -Fri) basis for non - service
affecting troubles for the agreed upon period of 5 years.
Service affecting (Major /Critical) issues will be dispatched on a priority basis,
first technician available. The equipment maintenance & warranty will run for an
agreed upon period of 5 years beginning on the go live date of the new Vesta
911 equipment.
Upon the expiration of the maintenance contract, AT &T & INCOG have the
option to renew the lease maintenance agreement for an extended period if both
parties agree upon an extension period. The replacement parts (for normal wear
and tear) are covered during the 5 -year agreement and AT &T labor costs are
also included in the AT &T Lease Maintenance /Warranty agreement.
Customer damaged equipment will be billed to INCOG at time and material as
this type of damage falls outside the coverage /warranty agreement.
The Vendor Software Warranty covers software revisions and upgrades for the
5 -year period. Software upgrades that require additional hardware or hardware
upgrades are not covered under this agreement.
The customer will report all troubles to the AT &T 911 Service Assurance Center
at (1.866.722.3911).
Confidential Page 9 1/23/2019
v
AT &T LAN POLICY
AT &T maintains a strict policy ( "PSAP Network Security Policy ") that it will install
911 equipment only in a secure PSAP LAN, and only where such LANs are not
connected to any other computer network outside of AT &T's control. AT &T will
identify the demarcation point for the PSAP LAN, beyond which Customer
agrees that AT &T is not responsible. In the event customer connects its PSAP
LAN to any other computer network, contrary to AT &T's express PSAP Network
Security Policy (which Customer acknowledges it has received and read), and
the PSAP LAN is infected or damaged as a result of such actions, then all
warranties, and maintenance and service provisions of this Agreement shall be
null and void and AT &T disclaims any liability whatsoever relating to any PSAP
LAN which Customer or its agents connect to any other computer network
contrary to the PSAP Network Security Policy.
Under such circumstances, AT &T will provide repair services for the PSAP LAN
at Customer's request, which will be billed on a time and material basis at
AT &T's then - prevailing rates. Customer further agrees to indemnify and save
AT &T harmless for any damages to or claims by any third party against AT &T
which arise in whole or in part from Customer's connection of the 911 equipment
and /or services being provided hereunder to any LAN or any other computer
network outside of AT &T's control, including without limitation the national CIC.
Strict LAN policy requirements are intended to protect the integrity and security
of the provided 911 CPE.
Confidential Page 10 1123/2019
W_L
vYitY' R
ACG,EPTANGE CRITERIA,
The installed 911 system will be considered accepted when INCOG / PSAP
representatives and AT &T agree that the following criteria have been met:
The installation shall be deemed complete when the 911 equipment is in an
operating condition (go live state). The system will have the ability to answer
(and Map calls where applicable) live 911 calls free of issues for 72 hours. Minor
omissions not materially affecting system functionality shall be noted and shall
be promptly remedied by AT &T.
A. RELIABILITY - The quality and reliability of the system has reached a level
of stability such that the new 911 system has been cut over and has been in
constant use as the primary source of 911 call processing for 72 consecutive
hours without malfunctions. Malfunctions shall be defined as any feature,
network element, or other problem that affects recording of 911 calls.
Malfunctions will be mutually agreed upon between the INCOG and AT &T.
B. FEATURES -The system is providing all features and capabilities per the
Scope of Work and associated executed contract.
C. TRANSMISSION LEVELS - The quality and level of transmission will be
consistent with published specifications of the system.
D. EQUIPMENT INSTALLATION AND GROUNDING - All wiring, grounding,
and interface equipment installation has been completed, and is in accordance
with industry standards.
E. TRAINING - The training program for PSAP call takers, supervisors, and
system administrators has been satisfactorily completed with INCOG PSAP
personnel.
F. DOCUMENTATION - User documentation is completed and on file with the
INCOG PSAP personnel.
G. SERVICE CALL PROCEDURES - Procedures have been established and
understood by INCOG PSAP personnel for the receipt and dispatch of AT &T
service specific technicians.
Confidential Page 11 1/23/2019
Customer Acknowledgment
The customer, by signing below, indicates that the Statement of Work has been read and
the terms outlined within have been accepted. This Statement of Work is part of AT &T's
Product and Services Agreement. The customer understands that any work performed'
outside of the Statement or work will be deemed billable work. Any questions concerning
AT &T's responsibilities and the work to be done should be directed to the AT &T
representative listed below.
INDIAN NATIONS COUNCIL
OF GOVERNMENT, OK 9 -1 -1
Signature
Name (typelprint)
Title (typelprint)
Date
Confidential
AT &T
Signature
Todd Karl
Name (typdprint)
Account Sales Executive II — E911
Public Safety —AT &T
Title (typelpnnt)
Date
Page 12
1/23/2019
PLEASE READ THIS IMPORTANT MESSAGE
AT &T BUSINESS SERVICES AGREEMENT
This AT &T Business Services Agreement ( "Agreement ") applies to the AT &T Services to which You
subscribe, except for Services provided under (a) a Tariff; or (b) another agreement between You
and AT &T (unless that other agreement references this Agreement)_ The Effective Date of this
Agreement for any individual Service is the later of: (a) the date on which the withdrawal of a Tariff
governing the Service becomes effective; or (b) the date on which You subscribe to or use the
Service. When You apply for, subscribe to, or use the Service after the Effective Date, You are
accepting the terms of this Agreement. If You do not agree with the terms of this Agreement, You
must notify AT &T prior to the Effective Date to disconnect the Service. To disconnect the Service,
You must contact AT &T by calling the number on Your billing statement or by using any other
method designated by AT &T. You will be responsible for at( applicable charges Incurred prior to
termination. AT &T TARIFFS, GUIDEBOOKS and SERVICE GUIDES, (COLLECTIVELY, THE "SERVICE
PUBLICATIONS') AS MODIFIED FROM TIME -TO -TIME, ARE INCORPORATED BY REFERENCE HEREIN TO
THE EXTENT EACH IS APPLICABLE TO THE SERVICE(S) PROVIDED UNDER THIS AGREEMENT, As IF
THOSE DOCUMENTS ARE SET FORTH ORIGINALLY HERE. You agree that it is impractical for AT &T to
provide here all of the terms and conditions, including rates and charges, that are set forth under
those documents and that AT &T has acted reasonably in providing access to the Tariffs, Guidebooks
and Service Guides as described in Section 1. THIS CONTRACT CONTAINS AN ARBITRATION
PROVISION WHICH MAY BE ENFORCED BY THE PARTIES.
1. DEFINITIONS
Terms not otherwise defined in this Agreement have the following meanings
a. "Agreement" means the terms and conditions set forth herein and in all incorporated documents
b. "API" means an Application Program Interface used to make a resources request from a remote
implementer program. An API may include coding, specifications for routines, data structures, object
classes, and protocols used to communicate between programs.
c. "AT &T, "the Company, "we," "our" and "us" means the affiliates and subsidiaries of AT &T Inc. that
provide or may provide Services to You under this Agreement. In the Tariffs, Guidebooks and Service
Guides, AT &T may be referred to as "the Telephone Company;' or "the Company."
d. "Acceptable Use Policy" or "AUP" means AT &T's policy that applies in accordance with its terms to
any Service or Service capability within its scope, as may be modified by AT &T from time -to -time,
including, by way of example only, Services provided over or accessing the Internet or certain
wireless data networks. The AUP is provided at att.com /aup and is incorporated by reference here
as if originally set forth here.
e. "Guidebooks" are those documents that contain the standard descriptions, pricing, and other
terms and conditions for Services that were, but no Longer are, filed with regulatory commissions.
You can find AT &T's Guidebooks at www.att.com /servicepubtications_ (In some jurisdictions, the
Guidebooks may be called "Catalogs" or "Service Descriptions," "Price Lists" or "Terms of Service:') If
You do not have access to the Internet, You may call an AT &T representative at the number that
appears on Your billing statement for a copy of the Guidebook(s) that apply to Your Service(s). AT &T
reserves the right to modify the Guidebooks from time -to -time by the methods described elsewhere
in this Agreement; You should regularly review the Guidebooks for Your Service(s) to ensure You are
familiar with the current controlling terms and conditions.
f. "Service" or "Services" means the retail business services offered by AT &T pursuant to this
Agreement. Commercial Mobile Radio Services (such as cellular or other wireless services) are not
retail business services under this Agreement. A "Service Component" means an individual
component of a Service.
g. "Service Guides" are documents that contain the standard description, prices, and other terms
and conditions for Services that are not contained in a Guidebook or a Tariff. You can find AT &T's
Service Guides at www.att.com /servicepublications. If You do not have access to the Internet, You
may call an AT &T representative at the number that appears on Your billing statement for a copy of
the Service Guide(s) that apply to Your Service(s). AT &T reserves the right to modify the Service
Guides from time -to -time by the methods described elsewhere in this Agreement; You should
regularly review the Service Guides for Your Service(s) to ensure You are familiar with the current
controlling terms and conditions.
h. "Software" means software, including APIs, and all associated written and electronic
documentation and data licensed by AT &T or a Third party to Customer. Software does not include
software that is not furnished to You.
i. "Tariffs" are documents that contain the standard descriptions, pricing, and other terms and
conditions for Services for which a regulatory commission requires AT &T to file a Tariff. You will find
AT &T's Tariffs at www.attcom /servicepublications.
J. "You" or "Your" means the person or entity subscribing to the Service(s) provided under this
Agreement, and its employees, directors, agents and representatives.
2. USE OF THE SERVICES
AT &T will provide Services to You, subject to availability and operational limitations of systems,
facilities and equipment. You may not resell the Services to third parties without AT &Ts written
consent. You shall cause Users (anyone who uses or accesses any Service provided to You) to
comply with this Agreement, and You are responsible for their use of any Services. You and all Users
shall comply with all applicable state and federal taws and regulations. You are responsible for
ensuring that all of the equipment You and Your Users use with a Service is compatible with the
Services. You and any Users must comply with the AUP. If You desire to secure Your transmissions in
connection with any of the Services, You must procure, at Your own cost, encryption software or
other transmission protection.
3. ACCESS TO PREMISES; HAZARDS
a. Access. On occasion, AT &T may need access to Your premises and /or other premises that are not
under AT &T's control ( "non -AT &T locations ") to provide the Services. You agree to allow (or obtain
permission for) AT &T to access all non -AT &T locations (other than public property) and equipment
reasonably required to provide the Services. Access includes the ability to review information and
the right to construct, install, repair, maintain, replace and remove access lines and network
facilities, and to use ancillary equipment space within any building, necessary for Your connection to
AT &T's network. You will furnish any conduit, holes, wire ways, wiring, plans, equipment, space;
power /utilities, and other items required to perform installation of the Services, and obtain any
necessary licenses, permits and consents (including easements and rights -of -way).
b. Hazards. You shall ensure that all non -AT &T locations at which AT &T installs, maintains or
provides the Services is a suitable and safe working environment, free of any substance or material
that poses an unreasonable risk to health, safety or property or whose use, transport, storage,
handling, disposal, or release is regulated by any law related to pollution, protection of air, water, or
soil, or health and safety. If AT &T encounters any such hazardous materials at a location, AT &T may
terminate the affected Service or any affected Service Component, or suspend performance until
You remove the hazardous materials.
4. EQUIPMENT & SOFTWARE
a. The Services may include use of certain equipment owned, leased or controlled by AT &T that is
located at non -AT &T locations ( "AT &T Equipment'). Title to the AT &T Equipment will not pass to You
You must provide electric power for the AT &T Equipment and keep the AT &T Equipment physically
secure and free from liens and encumbrances. You will bear the risk of loss or damage (other than
ordinary wear and tear) to the AT &T Equipment.
b. Software License. Software may be provided subject to the terms of a separate license between
You and the licensor or the manufacturer. Your placement of an order for Software is Your
agreement to comply with such separate agreement. Alt Software is provided "AS IS" without
warranty of any kind.
5. PRICES; CHARGES; BILLING; PAYMENT AND CREDITS; CHANGES TO AGREEMENT
a. Prices and Surcharges. You agree to pay AT &T for the Services at the prices and charges provided
in the applicable Guidebook or Service Guide or Tariff, without deduction, setoff or delay for any
reason. The prices do not include, and You agree to pay, all applicable taxes, regulatory and other
surcharges, recovery fees, shipping charges, and other similar charges specified or allowed by any
governmental entity relating to the sale, use or provision of the Services. Taxes and government
surcharges will be in the amounts that federal, state, and local authorities require or permit AT &T to
bill You. Unless a Service Publication specifies a different date, Your obligation to pay for a Service
begins upon availability of the Service to You ( "Cutover "),
b. Price Changes. AT &T reserves the right to, from time -to -time, change the price for a Service upon
the following Notice: (i) the price of a Service may be decreased without further notice to You; (ii)
AT &T will provide Notice to You of a Service price increase at least 30 days prior to the effective
date of the price increase. If You do not disconnect the affected Service by the effective date of the
price increase, You wilt be liable for the increased price. The methods of Notice are described in
Section 5.d. below, and AT &T will select the method of Notice at its discretion or as required by taw
or regulation. AT &T may, as required or as it feels necessary, provide Notice of a change in a tax or
surcharge that wilt affect Your account.
c. Changes Other Than Price. AT &T reserves the right to, from time -to -time, change the terms and
conditions of this Agreement other than a change in price (including changes to documents
incorporated by reference) upon at least 30 days
3 prior Notice of such a change.
d. Notice. When Notice by AT &T is required, AT &T wilt provide Notice by one of the following
methods, and AT &T shall solely determine at the time of the Notice which of the methods described
here is appropriate: (i) posting the Notice on the AT &T website at or near the posting location of the
relevant Tariff, Guidebook or Service Guide; or. (if) by bill insert or bill page message; or, (iii) by letter
or postcard via U.S. Postal Service to Your bitting address; or, (iv) via a call to Your billed telephone
number; or, (v) via an email to the email address You have provided. AT &T may determine that it is
appropriate under certain circumstances to provide Notice of a particular change via more than one
of these methods, however, such multiple Notice is not required at any time. Your continued
subscription to, usage of, or payment for the Service after the effective date of any change for
which You have received Notice wilt be deemed Your acceptance of the change(s). You must
contact AT &T at the number shown on Your monthly billing statement prior to the effective date of
the modification to discontinue the affected Service if You do not agree with the changes described
in the Notice.
YOU AGREE THAT NOTICE BY AT &T BY ANY OF THE ABOVE METHODS 15 SUFFICIENT.
e. Billing. AT &T will determine the billing period and may change it from time -to -time and without
Notice to You. CHARGES BEGIN TO ACCRUE AT THE START OF EACH BILLING PERIOD AND
CONTINUE THROUGH THE FULL BILLING PERIOD. Monthly recurring charges will be billed in
advance, and You will be billed pro -rata if the Service is installed or changed during the billing
period. Usage based charges, such as those billed for calls, will be billed as used. For purposes of
billing, calls will be rounded up to the next full minute for any fraction of minutes. FOR MONTHLY
RECURRING CHARGES, YOUR FIRST BILL WILL INCLUDE CHARGES FOR THE PARTIAL MONTH IN
WHICH CUTOVER OCCURRED AND ALL INSTALLATION CHARGES. Any mathematical error made by
AT &T or any of its representatives does not constitute an offer and thus may be corrected or
modified by AT &T.
f. Payment and Disputes. Payment is due on the date specified on Your bill, or, as specified in the
Tariff, Guidebook or Service Guide, whichever is later, or, if no date is specified, 30 days after the bill
date. Restrictive endorsements or other statements on checks are void. AT &T may charge a late
payment fee for overdue payments in an amount specified in the applicable Tariff, Guidebook or
Service Guide, or, if no such rate is specified, at the lower of 1.5% per month (18% per annum) or
the maximum rate allowed by law. AT &T has the right to also recover all costs (including attorneys'
fees) for collecting delinquent or dishonored payments.
g. Deposits, Credit Checks and Credit Limits. AT &T may require You to pay a deposit as a condition
of providing Service. AT &T has the right to apply the deposit against any past due amounts at any
time. You authorize AT &T to investigate Your credit and share information about You with credit
reporting agencies. Based on Your credit worthiness as AT &T determines it, AT &T may set a credit
limit on Your account at any time. If You exceed Your credit limit, AT &T may restrict Your access to a
Service(s).
h. Service Credits. If there is an interruption or failure of a Service caused solely by AT &T and not by
You or a third party or for force majeure reasons described under Section 11.g., You may be entitled
to a credit or credits as specified in the applicable Tariff, Guidebook or Service Guide.
6. TERMINATION AND SUSPENSION
a. Insolvency; Material Breach. AT &T may discontinue providing You the Service(s) immediately upon
notice to You if You become insolvent, cease operations, are the subject of a bankruptcy petition, or
You have made an assignment for the benefit of creditors. You may terminate an affected Service
for material breach by AT &T, and AT &T may terminate or suspend (and later terminate) an affected
Service for material breach by You, if such breach is not cured within 30 days of notice.
b. By You. You may terminate this Agreement by disconnecting all the Service(s) provided under this
Agreement. To disconnect the Services You must contact AT &T at the number provided on Your bitl
and take all reasonable steps required by AT &T to disconnect the Service(s). If You subscribe to
multiple Services that are provided under this Agreement, if You disconnect some but not all of the
Services, this Agreement remains in effect for those Services that are not disconnected. You are
liable for all charges related to a Service until the Service is disconnected by You according to AT &T's
standard practices. You may incur early termination charges pursuant to such provisions in the
applicable Tariff, Guidebook or Service Guide. You may also incur termination charges in the event of
a breach by You, including nonpayment for services.
c. By AT &T. AT &T may terminate or suspend a Service if You: (i) fail to pay any charges when due; (ii)
commit a fraud upon AT &T; (iii) utilize the Services to commit a fraud upon another party; (iv)
unlawfully use the Services; (v) abuse or misuse AT &T's network or Services; or, (vi) interfere with
another customer's use of AT &T's network or services. If You fail to rectify a violation of the AUP
within 5 days after receiving notice from AT &T, then AT &T may suspend or terminate the affected
Service.
d. Withdrawal of Service. AT &T reserves the right to withdraw a Service upon reasonable Notice.
e. Network Changes. AT &T reserves the right to temporarily suspend or interrupt Services at any
time to make necessary changes in how we provide Services over our network and facilities to your
premises. We will provide advance notice of these network changes to the extent required by this
Agreement, applicable taw and regulation. in some cases, such changes in how we provide Services
may require a technician to be dispatched to your premises to install new network equipment and
transfer your service to the new network equipment in order to ensure you continue to receive such
Services. The network equipment we install at your premises may require the use of your electrical
power for the operation of our facilities. Where a technician visit is required, if you do not allow
AT &T to install the new network equipment at your premises. your telephone service may be
disconnected.
f. Liable for Payment. If any Service is terminated or disconnected for any reason, You are
responsible for all charges and fees through the date of disconnect. If any Service is disconnected
prior to the rendering by AT &T of a billing statement, You may be liable for reimbursement to AT &T
for time and materials, and any third party charges that were incurred by AT &T prior to the effective
date of disconnect.
g. Reinstatement. if You ask AT &T to reinstate a Service following a disconnection, cancellation or
termination, AT &T may, in its sole discretion, require You to pay a deposit or other applicable
charges, including installation charges in addition to all outstanding charges for the Service.
7. DISCLAIMERS OF WARRANTIES AND LIABILITY
a. Disclaimer of Warranties. AT &T MAKES NO EXPRESS OR IMPLIED WARRANTY AND DISCLAIMS ANY
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON -
INFRINGEMENT OR THOSE ARISING FROM USAGE OF TRADE OR COURSE OF DEALING. FURTHER,
AT &T MAKES NO WARRANTY THAT TELEPHONE CALLS OR OTHER TRANSMISSIONS WILL BE
CORRECTLY ROUTED OR COMPLETED WITHOUT ERROR OR INTERRUPTION (INCLUDING CALLS TO
911). FURTHERMORE, AT &T MAKES NO WARRANTY REGARDING: (i) NETWORK SECURITY; (ii) THE
ENCRYPTION EMPLOYED BY ANY SERVICE; (iii) THE INTEGRITY OF ANY DATA THAT IS SENT, BACKED
UP, STORED OR LOAD BALANCED; (iv) THAT AT &Ts SECURITY PROCEDURES WILL PREVENT THE
LOSS OR ALTERATION OF OR IMPROPER ACCESS TO YOUR DATA; OR; (v) THAT SERVICES WILL BE
UNINTERRUPTED OR ERROR -FREE. AT &T 15 NOT LIABLE FOR ANY DAMAGES RELATING TO: (t)
INTEROPERABILITY; (ii) ACCESS TO OR INTERCONNECTION OF THE SERVICES WITH APPLICATIONS,
EQUIPMENT, SERVICES, CONTENT OR NETWORKS PROVIDED BY YOU OR OTHERS; (iii) SERVICE
DEFECTS; (iv) SERVICE LEVELS, DELAYS OR INTERRUPTIONS UNLESS SPECIFICALLY PROVIDED
OTHERWISE IN THIS AGREEMENT: (v) ANY INTERRUPTION OR ERROR IN ROUTING OR COMPLETING
CALLS OR OTHER TRANSMISSIONS (INCLUDING 911 CALLS); (vi) LOST OR ALTERED TRANSMISSIONS
NO UNAUTHORIZED ACCESS TO OR THEFT, ALTERATION, LOSS, OR DESTRUCTION OF YOUR OR
OTHERS' APPLICATIONS, CONTENT, DATA, NETWORK OR SYSTEMS.
b. Limitation of Liability:
AT &T'S ENTIRE LIABILITY AND YOUR EXCLUSIVE REMEDY FOR DAMAGES ARISING OUT OF THIS
AGREEMENT AND NOT DISCLAIMED UNDER THIS AGREEMENT SHALL NOT EXCEED THE APPLICABLE
CREDITS SPECIFIED IN THE SERVICE PUBLICATION OR, IF NO CREDITS ARE SPECIFIED, AN AMOUNT
EQUAL TO THE TOTAL NET CHARGES TO YOU FOR SERVICE TO WHICH THE CLAIMED DAMAGES
RELATE DURING THE PERIOD IN WHICH SUCH CLAIMED DAMAGES OCCUR AND CONTINUE. IN NO
EVENT SHALL ANY OTHER LIABILITY ATTACH TO AT &T. THIS LIMITATION WILL NOT APPLY TO BODILY
INJURY, DEATH OR DAMAGE TO REAL OR TANGIBLE PROPERTY DIRECTLY CAUSED BY AT &T'S GROSS
NEGLIGENCE OR INTENTIONAL MISCONDUCT.
c. Consequential Damages. NEITHER PARTY WILL BE LIABLE TO THE OTHER PARTY UNDER ANY
CIRCUMSTANCE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR SPECIAL
DAMAGES.
d. Survival and Applicability. These disclaimers and limitations of liability will apply regardless of the
form of action, whether in contract, tort, strict liability or otherwise and whether damages were
foreseeable. These disclaimers and limitations of liability will survive failure of any exclusive
remedies provided in this Agreement.
8. Arbitration
AT &T and You ( "We ") agree to resolve all disputes between us through binding arbitration
administered by the American Arbitration Association ("AAA:') under its Commercial Arbitration Rules,
as modified by this provision.
This agreement to arbitrate is broad, and includes disputes of any type between AT &T (including its
subsidiaries, affiliates, agents, predecessors, successors, and assigns) and You (including authorized
or unauthorized users /beneficiaries of services or devices) under this or prior agreements. WE
AGREE THAT WE ARE WAIVING THE RIGHT TO A TRIAL BY JURY, TO PARTICIPATE IN A
CLASS ACTION, OR TO SEEK REMEDIES BEYOND THE EXTENT NECESSARY TO PROVIDE
INDIVIDUALIZED RELIEF TO, AND AFFECTING ONLY, AT &T OR YOU ALONE. WE AGREE NOT
TO ACT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED OR DE FACTO CLASS OR
REPRESENTATIVE PROCEEDING, OR AS A PRIVATE ATTORNEY GENERAL OR ON BEHALF OF
THE GENERAL PUBLIC. Except for matters relating to arbitrability or to the scope and
enforceability of the arbitration provision or the interpretation of the Limitations on class,
representative, private attorney general, and non- individualized relief, all issues are for the arbitrator
to decide.
A party seeking arbitration must first send to the other, by certified mail, a written Notice of Dispute
( "Notice "). Notice to AT &T must be addressed to: Office of Dispute Resolution, AT &T, 1025 Lenox Park
Blvd., Atlanta, GA 30319 ( "Notice Address`). The Notice must (a) describe the basis of the claim or
dispute; (b) describe the specific relief sought ( "Demand "); and (c) provide Your AT &T account
number. If We do not resolve the claim within 30 days after receipt of the Notice, either of Us may
commence an arbitration. The amount of any settlement offer made by AT &T or You shall not be
disclosed to the arbitrator until after the arbitrator determines the amount of any award on the
merits.
Unless We agree otherwise, any arbitration hearings will take place in the county of Your billing
address. AT &T will pay all AAA filing, administration, and arbitrator fees for a claim brought by AT &T
or for a claim or Demand valued at up to $25,000 brought by You. If the arbitrator finds that Your
claim or Demand is frivolous or is brought for an improper purpose (as measured by the standards in
Federal Rule of Civil Procedure 11(b)), then the payment of fees will be governed by the AAA rules
and You agree to reimburse AT &T for fees already paid by AT &T that are Your obligation under the
AAA rules.
If You complied with the notice procedures above; the value of Your claim or Demand is $25,000 or
Less; and the arbitrator awards You an amount greater than the value of AT &T's Last written
settlement offer made before an arbitrator was selected (or any amount if AT &T made no offer),
AT &T will:
• Pay You the award or $10,000, whichever is greater ( "Alternative Payment "); and
• Pay Your attorney, if any, the amount of attorneys' fees and expenses (including expert
witness fees and costs) that Your attorney reasonably accrues for investigating, preparing
and pursuing Your claim in arbitration (Attorney Award ").
The arbitrator may rule on the payment of fees, expenses, and the Alternative Payment and Attorney
Award during the proceeding and within 14 days after his /her final ruling on the merits. In
assessing whether the award Is greater than the value of AT &T's last written settlement offer, the
arbitrator may consider only those attorneys' fees or expenses that You incurred through the date of
Your Notice and which had been awarded to You. You may also recover attorneys' fees and
expenses under applicable law, but You may not recover duplicative awards of attorneys' fees or
expenses.
This Agreement evidences a transaction in interstate commerce, and the Federal Arbitration Act
governs. This arbitration provision survives termination of this Agreement. As the exclusive
alternative to arbitration, AT &T or You may commence an individual action in Small Claims Court. If a
court rejects enforcement of any of the limitations on class, representative, private attorney general,
or non - individualized relief as to a particular claim for relief, then that claim (and only that claim)
must be severed from the arbitration and may be brought in court. Notwithstanding any provision in
this Agreement to the contrary, We agree that if AT &T makes any future change to this arbitration
provision (except a change to the Notice Address) during Your Service Commitment, You may reject
any such change by sending AT &T written notice within 30 days of the change to the Notice
Address. By rejecting any future change, You agree to arbitrate any dispute in accordance with the
language of this provision.
If You are located in Puerto Rico, in addition to pursuing arbitration in accordance with this provision,
You may notify the Telecommunications Regulatory Board of Puerto Rico of Your grievance. Mail:
500 Ave. Roberto H. Tood (Parada 18), San Juan, Puerto Rico 00907 -3941; Phone: 1- 787- 756 -0804
or 1- 866 - 578 -5500; Online: jrtpcgobierno.pr.
9. THIRD PARTY CLAIMS
a. By AT &T. AT &T agrees at its expense to defend or settle any claim against You and to pay all
compensatory damages finally awarded against You where the claim alleges that a Service infringes
any patent, trademark, copyright, or trade secret, except where the claim arises out of: (i) Your or a
User's content; (ii) modifications to the Service by You or third parties, or combinations of the
Service with any services or products not provided by AT &T; (iii) AT &T's adherence to Your written
requirements; or (iv) use of the Service in violation of this Agreement. AT &T may at its option either
procure the right for You to continue using, or may replace or modify, the alleged infringing Service
so that the Service becomes non- infringing, or failing that, to terminate the Service without further
liability to You.
b. By You. You agree at Your expense to defend or settle any claim against AT &T, its affiliates, and
its and their employees, directors, subcontractors, and suppliers, and to pay all compensatory
damages finally awarded against such parties where: (i) the claim alleges that a Service infringes
any patent, trademark, copyright or trade secret, and falls within the exceptions under Section 9.a (i)
- (iv) above; or (ii) the claim alleges a breach by You or any User of a Software license agreement.
c. AT &T's obligations under Section 9.a. shall not extend to actual or alleged infringement or
misappropriation of intellectual property based in whole or in part on Software.
10. IMPORT /EXPORT CONTROL
You, not AT &T, are responsible for complying with import and export control laws, conventions and
regulations for ail equipment, software, or technical information You move or transmit between
countries using the Services.
11. GENERAL PROVISIONS
a. Confidentiality and Privacy. Each party is responsible for complying with the privacy laws to which
it is subject and will not disclose any confidential information pertaining to the other unless
required to do so under applicable law or regulation. Until directed otherwise by You in writing, if
AT &T designates a dedicated account representative as Your primary contact with AT &T, You
authorize that representative to discuss and disclose Your customer proprietary network
information to any employee or agent of Yours without a need for further authentication or
authorization.
b. Independent Contractor Relationship. Each party is an independent contractor. Neither party
controls the other, and neither party nor its Affiliates, employees, agents or contractors are
Affiliates, employees, agents or contractors of the other party.
c. Assignment. This Agreement may not be assigned by either party without the prior written
consent of the other party, which consent will not be unreasonably withheld or delayed. AT &T may
(i) assign in whole or relevant part its rights and obligations under this Agreement to an affiliate, or
(ii) subcontract work to be performed under this Agreement, but AT&T will in each such case remain
financially responsible for the performance of such obligations.
d. Limitations. Any claim or dispute arising out of this Agreement must be filed within 2 years after
the cause of action arises and the parties waive any statute of limitations to the contrary.
e. Third Party Rights. This Agreement does not provide any third party (including Users) any remedy,
claim, liability, cause of action or other right or privilege.
I. Governing Law. The law of the State of the bitting address of Your Service shall govern this
Agreement except to the extent that such law is preempted by or inconsistent with applicable
Federal Law. This Agreement is limited to Services provided in the United States.
g. Force Majeure. The Company shall not be liable for any loss or damage, delay, or failure in
performance of any of the services or facilities furnished by the Company from causes beyond the
Company's control, such as fire; flood; lightning; earthquakes; power failures or blackouts; severe
weather; explosions; wars or armed conflicts; national, state or local emergencies; civil disobedience
shortage of labor or materials, tabor disputes, strikes, or other concerted acts of workers (whether
of the Company or others); embargoes; acts of God; acts of terrorism, or acts of vandalism or acts
otherwise known as -Force Majeure.".
h. Entire Agreement. This Agreement (which may include any other signed (including e- signed)
agreement with AT &T that incorporates this Agreement by reference) constitutes the entire
agreement between AT &T and You concerning the Services and supersedes all other written or oral
agreements. This Agreement may only be modified as set forth above, and in no case can be
modified or supplemented by any other written or oral statements, proposals, service descriptions
or purchase order forms.
L Severability. If any part of this Agreement is found to be invalid or unenforceable, the rest of the
Agreement remains enforceable. The foregoing does not apply to the prohibition against class or
representative actions that is part of the Arbitration provisions above; if that prohibition is found to
be unenforceable, the Arbitration clause (but only the Arbitration clause) shalt be null and void.
j. Priority of Terms of Signed Agreements. if You have another signed (including e- signed)
agreement with AT &T that incorporates this Agreement by reference, the terms of that signed
agreement shalt have priority over the terms in this document, without regard to the fact that this
document has been incorporated into an attachment to that agreement.
k. Priority of This Agreement and Incorporated Documents. Subject to Section 11.j. above, in the
event of a conflict between the terms and conditions of this Agreement, the terms and conditions of
a Guidebook, the terms and conditions of an applicable Service Guide or the terms and conditions
of a Tariff, the following order of priority (descending) will be applied to determine which terms and
conditions control: Tariff; Guidebook; Service Guide; and then this Agreement.
BSA DB 07.01.2017
sd
011 eople -R IC 51., R EAL Community
TO:
The Honorable Mayor and City Council
FROM:
Michele Dempster
Human Resources
SUBJECT:
City Manager Contract and Evaluation Process
City Attorney Contract and Evaluation Process
DATE:
March 8, 2019
CITY MANAGER CONTRACT AND EVALUATION PROCESS:
In June 2017, the City Council and the City Manager entered into a two year contract,
continuing Mr. Lehr's position as City Manager, a position he has held since 2014. The City
Council has a long -term practice of conducting an annual evaluation with the City Manager. In
previous years, the evaluation process involved working with Greenwood Performance as an
outside source for conducting the evaluation. Over the years, different improvements have
been made to the City Manager evaluation process; the most significant change was made last
year with a complete revamping of the online evaluation completed by the directors and the
City Council.
In an effort to continue improving this process, a change to eliminate the involvement of an
outside party in the evaluation process is being proposed. Staff believes it simplifies the process,
and provides clearer feedback to the City Manager (as opposed to feedback routed through a
third -party who is not as familiar with the day -to -day operations of the organization).
The evaluation would continue to include the three online evaluations utilized last year:
• An anonymous online evaluation completed by the Directors, with a self - evaluation
completed by the City Manager. This evaluation would be solely for the City Manager.
• An online evaluation completed by the City Council, with a self - evaluation completed
by the City Manager.
• And a City Manager self - evaluation addressing current goals, future goals, obstacles,
and achievements.
TIMELINE:
Staff will initiate the online evaluation process in April and schedule an Executive Session to
discuss the evaluation and contract renewal with the City Manager during the May 14th Work
Session. Prior to the May 14th Executive Session, the City Council will receive the results from the
City Council online evaluation along with the comparison of differences between the City
Council's average assessment and the City Manager's Self- Assessment. The City Council will
receive the City Manager's self - evaluation addressing goals and accomplishments during the
Executive Session discussion.
The City Manager is currently at the end of a two -year contract. This timing would allow City
Council the opportunity to discuss a contract renewal prior to June 30th.
While no action is required for this item, the purpose is to provide an overview of the process and
give the City Council the opportunity to provide feedback and input.
CITY ATTORNEY CONTRACT AND EVALUATION PROCESS:
The contract between the City and the City Attorney expires June 30, 2020. An Executive
Session will be placed on the May 14th City Council agenda to review and discuss the City
Attorney's evaluation and contract ratification. Prior to May 14 +h, the City Council will be
provided questions to guide performance evaluation discussions between the City Council and
the City Attorney. This timing will allow the City Council the opportunity to discuss ratification of
the second year of the City Attorney's contract prior to June 30th.