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Home My WebLink About2019 03_OPWA_New Fee Utility ServicesOWASSO PUBLIC WORKS AUTHORITY OWASSO, OKLAHOMA RESOLUTION 2019 -03 A RESOLUTION OF THE OWASSO PUBLIC WORKS AUTHORITY, OWASSO, OKLAHOMA, ESTABLISHING A NEW FEE RELATED TO UTILITY SERVICES AND ESTABLISHING AN EFFECTIVE DATE WHEREAS, The Owasso Public Works Authority (OPWA) was created as a Title 60 Public Trust; and WHEREAS, The OPWA incurs an additional cost to process utility payments made using a credit card; and, WHEREAS, the Trustees of the OPWA desire to establish the following fee schedule for utility payments made using a credit card. NOW THEREFORE, BE IT RESOLVED BY THE TRUSTEES OF THE OWASSO PUBLIC WORKS AUTHORITY. THAT: SECTION ONE: From and after the effective date of this Resolution, the following fee is established for Utility Billing Customer Services: Credit Card Convenience Fee Per Transaction SECTION TWO: Provisions of this Resolution shall become effective October 1, 2019. ```O�yNllr RKS A tl 141 e $1.35 AND APPROVED this 16 +h day of July, 2019. ATTEST Vl VL . Ju nn M. Stevens, Xufhor, e �0 SbA1 O I�Ojr H r sIs s a�� APPROVED AS TO FORM: LO)y, bCl�f Juli Lombardi, Authority Attorney Chair OREALeople • REAL Character •REAL Community TO: The Honorable Chair and Trustees Owasso Public Works Authority FROM: Linda Jones Finance Director APPROVED BY TRUSTEES JUL 16 2019 SUBJECT: Utility Payment System and Resolution 2019 -03, establishing a credit card convenience fee DATE: July 12, 2019 PROPOSED ACTION: Staff is proposing the Owasso Public Works Authority (OPWA) approve an agreement with Payment Services Network, Inc. to provide integrated payment - related services for utility customers. BACKGROUND: The OPWA currently utilizes Superion to compute utility bills and track customer balances. The OPWA further utilizes Technical Programming Services, Inc. (TPSI) to distribute utility bills to customers either electronically or through US mail. Customers choosing to pay online utilize the City's website. However, the City's website is not integrated with the OPWA accounting software requiring dual -entry. PROPOSED SOLUTION: City staff evaluated proposals from Payment Services Network, Inc„ Paymentus, and Retail Lockbox, Inc, to integrate the OPWA's utility system electronic billing and payment processing with the OPWA's accounting software. The solution with the lowest cost and best overall functionality was Payment Services Network, Inc. at a fixed cost of $156.00 per month plus $1.75 per credit card transaction, $0.40 per eCheck transaction initiated through online, the mobile app, or through the City, and $0.75 for eChecks initiated through the automated phone or text systems. Currently, the OPWA processes approximately 3,500 credit card transactions per month. Benefits of implementing the proposed solution are as follows: • Implements a self - service customer portal providing both payment and consumption history. • Allows customers to have a single sign -on to pay bills, manage paperless billing, and manage autopay settings offering both eChecks and credit cards. • Eliminates dual entry of online payments by integrating with the OPWA's financial system. • Provides a phone app. • Provides integrated voice recognition payment processing. • Provides customer technical support outside of normal City Hall working hours. If approved, lower -cost eChecks would become available for autopay. Staff further proposes implementing a customer convenience fee of $1.35 per credit card transaction, to cover the higher cost of credit card processing. RECOMMENDATION: Staff recommends approval of a three -year agreement with Payment Services Network, Inc. to provide integrated utility billing and payment - related services. Staff further recommends approval of Resolution 2019 -03, establishing a $1.35 per transaction convenience fee for Authority credit card transactions beginning October 1, 2019. ATTACHMENTS: Payment Services Network, Inc. Service Agreement Resolution 2019 -03 E, Weekly Group CITY OF OWASSO /LEGALS Ann Julie Stevens PO BOX 180 OWASSO, OK 74055 Owasso Reporter • Sand Springs Leader Sklalook Journal Wagoner County American - Tribune OKLAHOMA WEEKLY GROUP P.O. BOX 1770 TULSA, OK 74102 -1770 Account Number 1016023 Date July 24, 2019 Date Category Description Ad Size Total Cost 07/2412019 Legal Notices RESOLUTION 2019 -03 2 x 46.00 CL 58.88 Affidavit of Publication 1 592121 Melissa Marshall of lawful age, being duly Published In the Owasso Reporter, Owasso, Tulsa Coun• ry, Oklahoma, July 24. 2019. g re Sworn, am a legal representative Reporter of Owasso, P ve o the Owasso Re OWASSO PUBLIC WORKS AUTHORITY OWA550 OKLAHOMA RESOLUTION 201M A RESOLUTION OF THE OWASSO PUBLIC WORKS AUTHORITY, OWASSO, OKLAHOMA, ESTABLISHING A NEW FEE RELATED TO UTILITY SERVICES AND ESTABLISHING AN EFFECTIVE DATE WHEREAS, The Owasso Public Works Authority (OPWA) was created as a Title 60 Public Trust; and WHEREAS, The OPWA Incurs on additional Cast to proc- ess utility wyments made using a credit card; and, WHEREAS, the Trustees of the OPWA desire to estotr Iish the fallowing fee schedule for utility noymenis made using a credit card. NOW THEREFORE, BE IT RESOLVED BY THE TRUSTEES OF THE OWASSO PUBLIC WORKS AU- THORITY, THAT: SECTION ONE: Fror own —after the effective date of this Resolution, the following fee is established for Utility Billing Customer Services: Credit Card Convenience Fee Per Transaction $1.35 SECTION TY0; Provisions of this Resolution shall become effective Oc. tober 1, 2019. PASSED AND APPROVED this 16tH day of July, 2019. Is/ Bill Bush, Vice Chair ATTEST: /s(Jullann M. Stevens, Authority Secretary APPROVED AS TO FORM: /s/ Julie Lombardi, Authority Attorney Oklahoma, a weekly newspaper of general circulation in Tulsa County, Oklahoma, a legal newspaper qualified to publish legal notices, as defined in 25 O.S. § 106 as amended, and thereafter, and complies with all other requirements of the laws of Oklahoma with reference to legal publication. That said notice, a true copy of which is attached hereto, was published in the regular edition of said newspaper during the period and time of publication and not in a supplement, on the DATE(S) LISTED BELOW 07/24/2019 Newspaper reference: 0000582123 Legal Representative Sworn to and subscribed before me this date: JUL 2 4 2019 a NANCY CAROL MOORE Notary Public ` sE„A,L Notary Public I .ye��,/ State of Oklahoma Commission # 06011684 Expires 12108/22 - - - - - -- - - - -- - - -- - - - - - - -- DEC 0 8 2022 My Commission expires: